Ritz-Carlton Cleveland, Cleveland, Issue

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Rank

9th

Out of 115

Ritz-Carlton Cleveland	Average Price: $405 Check Rates

Hotel Class:

1515 West Third Street

Cleveland, 44113 View map

4-Star Hotel Rank: 2 of 4
Average review rating: 3.97

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (17) , TripAdvisor (141) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 7 comments.

The following words were used in comments with Issue:
extremely (2) liked (2) room (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I again repeat that none of these issues are particularly glaring---these are just things I am accustomed to at other properties.

"Stay at the Marriott. This was such a disappointment. " Read full review on TripAdvisor 12/13/2011 Vote

2. I do recognize that it was likely that the club staff was focused on preparing the next F&B presentation or assisting with other issues, but there were two occasions where we needed to make dinner reservations and ask a few questions about two sites you recommended for us, but for about 25 minutes, staff was busy preparing for the next F&B.

"Stay at the Marriott. This was such a disappointment. " Read full review on TripAdvisor 12/13/2011 Vote

3. I know this is likely a cost/usage issue and I understand that.

"Stay at the Marriott. This was such a disappointment. " Read full review on TripAdvisor 12/13/2011 Vote

4. A couple of blips and bumps with our stay but staff was compensatory in resolving issues.

"Location, Amenities and Service met our expectations " Read full review on TripAdvisor 8/16/2011 Vote

5. We also had a billing issue that eventually was sorted out (we booked a package that covered breakfast/room service and valet parking but were charged for both).

"Almost but not quite " Read full review on TripAdvisor 5/12/2011 Vote

6. The Bellman was extremely friendly and warm, the woman at the Front Desk was extremely professional and issued us a fabulous room.

"FANTASTIC " Read full review on TripAdvisor 10/25/2009 Vote

7. I found it intrusive as anyone in the hotel;guests, loafers and anyone else now knows my name-which can prove to be a source of security issues.

"Over Rated " Read full review on TripAdvisor 3/17/2005 Vote