Ritz-Carlton Cleveland, Cleveland, Complaint

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Rank

9th

Out of 115

Ritz-Carlton Cleveland	Average Price: $405 Check Rates

Hotel Class:

1515 West Third Street

Cleveland, 44113 View map

4-Star Hotel Rank: 2 of 4
Average review rating: 3.97

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (17) , TripAdvisor (141) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 10 comments.

The following words were used in comments with Complaint:
airport (2) complaints (10) hotel (4) not (4) room (3) transportation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. ' I was slightly offended, but certainly not enough to make a complaint.

"Stay at the Marriott. This was such a disappointment. " Read full review on TripAdvisor 12/13/2011 Vote

2. My only complaint is that the a/c in the room was pretty loud at times.

"Oasis in Downtown Cleveland " Read full review on TripAdvisor 8/1/2011 Vote

3. Only one small complaint.

"As good as it gets in Cleveland! " Read full review on TripAdvisor 7/13/2011 Vote

4. My main complaint is that they did not provide transportation to/from the airport.

"well, it's cleveland, but at least it's the ritz carlton " Read full review on TripAdvisor 2/2/2011 Vote

5. My main complaint is that they did not provide transportation to/from the airport.

"well, it's cleveland, but at least it's the ritz carlton " Read full review on TripAdvisor 2/2/2011 Vote

6. About the only complaint (a very minor one) I have about the hotel is you need to use your room card in the elevator to get to your floor.

"It's hard to top the Cleveland Ritz " Read full review on TripAdvisor 6/23/2010 Vote

7. No complaints about Muse, their restaurant except for the typical high prices that are common to all hotels of this caliber.

"Made Cleveland in December Actually Bearable " Read full review on TripAdvisor 10/1/2008 Vote

8. The bed was very comfortable and no complaints about it.

"The Ritz Carlton Cockroach " Read full review on TripAdvisor 7/10/2008 Vote

9. I heard nothing from corporate but a week later received a limp apology for the late check-in from the hotel`s manager (with no comment about my other complaints) assuring us that it would not happen again.

"Cleveland Ritz Carlton not so Ritzy " Read full review on TripAdvisor 6/12/2008 Vote

10. My only complaint is that this hotel charges you for Internet access in your hotel room.

"Wonderful staff. " Read full review on TripAdvisor 11/14/2005 Vote