Holiday Inn Cleveland, Cleveland, Problem

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Rank

18th

Out of 115

Holiday Inn Cleveland	Average Price: $145 Check Rates

Hotel Class:

629 Euclid Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 12 of 22
Average review rating: 4.04

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (18) , MyTravelGuide (60) , Travelocity (20) , TripAdvisor (133) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (5) avoid (4) bad (13) bare (4) big deal (3) broken (3) bugs (2) claustrophobic (2) complain (3) complaint (6) difficult (4) dingy (2) dirty (6) disappoint (10) disgust (6) disturbing (3) downside (5) expensive (7) frustrated (4) gross (2) hard (22) horrible (4) inconvenient (4) issue (14) lacking (3) loud (9) mistake (2) negative (5) nightmare (2) noise (12) noisy (4) odor (3) overpriced (2) poor (2) pricey (4) problem (23) roach (3) rock (40) rude (2) scary (4) slow (5) smell (12) tear (2) terrible (3) tiny (9) uncomfortable (3) unfortunate (5) unhappy (2) weird (4) wrong (3)

Problem

Appears in 23 comments.

The following words were used in comments with Problem:
construction (2) desk (7) good (2) great (2) high (2) hotel (4) internet (2) lobby (2) location (3) management (2) not (14) old (2) room (13) service (2) street (2)

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1. The elevators were a problem.

"Strange Hotel " Read full review on TripAdvisor 2/27/2012 Vote

2. The only problem we experienced was that we were checking in on January 1st and many of the room were not yet ready at 3:00pm to check into due to many people choosing to do late check out the night before (not surprising since it was New Year's eve).

"Beautiful hotel! " Read full review on TripAdvisor 2/2/2012 Vote

3. I contacted the hotel to see if it would be a problem, and the manager was more than helpful and kind regarding our situation.

"Very nice rooms. " Read full review on TripAdvisor 10/30/2011 Vote

4. The front desk staff seemed overwelmed or confused so not sure if there is a management or training problem going on.

"Lovely Hotel, Great Location, Lots of little problems. " Read full review on TripAdvisor 8/1/2011 Vote

5. ) But why spent all that money and not replace 20 year old phones with buttons to reach housekeeping/ front desk etc that dont work)? We had lots of little service problems that provide alot of aggrevation.

"Lovely Hotel, Great Location, Lots of little problems. " Read full review on TripAdvisor 8/1/2011 Vote

6. (not a problem if you are a Boston calibre marathoner.

"Not Marathon Friendly " Read full review on TripAdvisor 5/16/2011 Vote

7. I called the front desk and they said they'd 'reset' the TV, but the problem was not resolved by the time we went to bed.

"Great room, great views, terrible service for my stay " Read full review on TripAdvisor 5/1/2011 Vote

8. The cons:In general, the hotel is in the midst of some renovations in the lobby and maybe that was part of the problem.

"Great room, great views, terrible service for my stay " Read full review on TripAdvisor 5/1/2011 Vote

9. While we had a great trip overall, there were problems, all stemming from the hotel service.

"Great room, great views, terrible service for my stay " Read full review on TripAdvisor 5/1/2011 Vote

10. Unfortunately when I went to my room and began to work on the desk, the problems began.

"Food crumbs, torn sheets, disrepair " Read full review on TripAdvisor 2/11/2011 Vote