Holiday Inn Cleveland, Cleveland, Issue

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Rank

18th

Out of 115

Holiday Inn Cleveland	Average Price: $145 Check Rates

Hotel Class:

629 Euclid Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 12 of 22
Average review rating: 4.04

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (18) , MyTravelGuide (60) , Travelocity (20) , TripAdvisor (133) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 14 comments.

The following words were used in comments with Issue:
hotel (5) not (4) park (2) room (4) staff (2)

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1. Parking issues tho - Plenty of room when you pull up on Euclid Ave to check in and you have long term and in and out parking - BUT - clearify this when you check in cause it was confusing.

"Classic, great location, large room! " Read full review on TripAdvisor 1/22/2012 Vote

2. Staff was very interested in making us comfortable and followed up on any issues prompltly.

"Convenient Location, Nice Rooms, Staff very accomodating " Read full review on TripAdvisor 1/8/2012 Vote

3. Our stay wasn't without issues, but we had a nice stay at this hotel.

"Convenient Location, Nice Rooms, Staff very accomodating " Read full review on TripAdvisor 1/8/2012 Vote

4. She reassured us that it would not be any trouble at all and put a note on the reservation to make sure when we checked in on Saturday we wouldn't have any issues.

"Very nice rooms. " Read full review on TripAdvisor 10/30/2011 Vote

5. When we checked out and discussed our issue with the manager she wasn't overly eager to apologize.

"Dirty and mediocre service. Definitely not worth it! " Read full review on TripAdvisor 8/25/2011 Vote

6. issue was, tried to check in early (2 pm) room not ready.

"Great room, if it was ready " Read full review on TripAdvisor 7/31/2011 Vote

7. The response back was that they'd check on the issue and she'd let me know what she learned.

"Great room, great views, terrible service for my stay " Read full review on TripAdvisor 5/1/2011 Vote

8. The security guards came very quickly to address the issue and to tell them to leave the hotel.

"Dangerous- Lady getting beat up in room next door! Rents rooms late at night " Read full review on TripAdvisor 4/24/2011 Vote

9. Area gets desolate quick after the bars close and some interesting characters come out - but unless you plan on being walking around at 2 or 3am this wouldnt be an issue.

"Good Stay - Great for games " Read full review on TripAdvisor 4/11/2011 Vote

10. After a sleepless night I tried to address the issue with the front desk staff and was met with indifference, they were too disinterested to do anything.

"Loud, Horrible Customer Service " Read full review on TripAdvisor 4/1/2011 Vote