Holiday Inn Cleveland, Cleveland, Complaint

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Rank

18th

Out of 115

Holiday Inn Cleveland	Average Price: $145 Check Rates

Hotel Class:

629 Euclid Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 12 of 22
Average review rating: 4.04

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (18) , MyTravelGuide (60) , Travelocity (20) , TripAdvisor (133) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 9 comments.

The following words were used in comments with Complaint:
complaints (9) hotel (3) not (4) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Only complaint is rooms not ready at 4 pm check-in.

"Great room, if it was ready " Read full review on TripAdvisor 7/31/2011 Vote

2. Other niggling complaints I had:Building not secured.

"This hotel is alright but there are many things that could be improved " Read full review on TripAdvisor 7/27/2011 Vote

3. Here are my complaints: The complimentary breakfast was nothing short of disgusting.

"Not Marathon Friendly " Read full review on TripAdvisor 5/16/2011 Vote

4. No complaints, only compliments for the personnel.

"Dangerous- Lady getting beat up in room next door! Rents rooms late at night " Read full review on TripAdvisor 4/24/2011 Vote

5. The manager listened to my complaint and promised to call back the next day, two weeks later, I'm still waiting.

"Loud, Horrible Customer Service " Read full review on TripAdvisor 4/1/2011 Vote

6. My only complaint would be the construction outside the hotel but that's not the hotel's fault.

"VERY nice!!! " Read full review on TripAdvisor 7/21/2009 Vote

7. The only real complaint I have about my stay is that I was woken from a sound sleep around 11:30 pm by a loud party in the room directly across the hall from mine -- screaming, bellowing, slamming doors, etc.

"Convenient location, good value, but noisy hallway " Read full review on TripAdvisor 5/18/2009 Vote

8. In the end I had to put a complaint into head office and put in a dispute through VISA which as you can guess is not an enjoyable process.

"Great Location, Poor Service " Read full review on TripAdvisor 7/22/2008 Vote

9. My only complaint was that the parking garage is extremely far from the hotel lobby.

"Beautiful Old Hotel " Read full review on TripAdvisor 10/9/2007 Vote