Sheraton Cincinnati, Cincinnati, Complaint

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Rank

9th

Out of 150

Sheraton Cincinnati	Average Price: $121 Check Rates

Hotel Class:

11320 Chester Road

Cincinnati, 45246 View map

3-Star Hotel Rank: 5 of 28
Average review rating: 3.02

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (21) , TripAdvisor (146)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 7 comments.

The following words were used in comments with Complaint:
complaints (7) hotel (2) never (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My biggest complaint is that he elevators to get to your rooms is quite a hike from the front desk.

"My kind of town--Cincy is " Read full review on TripAdvisor 12/17/2011 Vote

2. 3rd - My one complaint about housekeeping is that on one of our beds, the sheets were never changed the entire week even though there were food stains on them.

"There are better hotels. " Read full review on TripAdvisor 8/3/2011 Vote

3. The only complaint I can lodge about this hotel is how much walking is required to reach the guestrooms.

"A very pleasant stay " Read full review on TripAdvisor 7/24/2011 Vote

4. The second complaint was the heater/ac never turned off.

"AMAZING service in a convenient location. " Read full review on TripAdvisor 5/31/2011 Vote

5. I had a few minor complaints.

"AMAZING service in a convenient location. " Read full review on TripAdvisor 5/31/2011 Vote

6. The next morning - they were not very gracious and made NO attempt to accomodate us in resolving our complaint.

"Hotel totally unprepared for busy spring break travelers. " Read full review on TripAdvisor 4/1/2011 Vote

7. 95)If I had a complaint it would be that the hotel was located farther north of downtown Cincinnati than I would like to have stayed.

"Cincinnati North? Too far north for me. " Read full review on TripAdvisor 3/17/2008 Vote