Eliot Hotel, Boston, Lack - Hotel Features

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Rank

45th

Out of 197

Eliot Hotel	Average Price: $349 Check Rates

Hotel Class:

370 Commonwealth Avenue

Boston, 02215 View map

4-Star Hotel Rank: 29 of 38
Average review rating: 4.05

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (43) , MyTravelGuide (7) , Travelocity (3) , TripAdvisor (265) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (4) annoy (3) avoid (4) awful (3) bad (7) barely (4) broken (6) bug (2) complain (2) complaint (5) cramped (3) difficult (6) dirty (6) disappoint (15) disgust (3) downside (3) expensive (32) hard (5) hassle (2) horrid (3) issue (9) lack (8) loud (4) mistake (5) negative (11) noise (17) noisy (8) outdated (3) overpriced (4) poor (3) pricey (7) problem (26) ridiculous (2) rock (2) rude (4) shabby (3) sick (2) slow (3) smell (5) stale (2) terrible (3) tiny (12) ugly (2) unacceptable (2) uncomfortable (6) unfortunate (8) unfriendly (3) unpleasant (2) worst (3) would have liked (2)

Lack	Appears in 15 comments.

The following words were used in comments with Lack:
bar (2) coffee (4) customer (2) doorman (2) good (2) hotel (5) lacking (15) management (2) most (3) room (5) service (5) staff (3)

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1. Only negative is a lack of coffee maker or kettle in the room.

"Lovely hotel in great location " Read full review on TripAdvisor 3/29/2012 Vote

2. The current lack of good customer service is what makes the Eliot a good, not great, hotel.

"Almost There " Read full review on TripAdvisor 3/22/2012 Vote

3. Perhaps there is a management issue that translates into a lack of morale with the staff.

"Almost There " Read full review on TripAdvisor 3/22/2012 Vote

4. It's as though the hotel has 'done enough' to compete as a luxury hotel and the staff lacks the incentive to do more.

"Almost There " Read full review on TripAdvisor 3/22/2012 Vote

5. Service was fantastic but our suite lacked a lot.

"Just Ok " Read full review on TripAdvisor 10/13/2011 Vote

6. The master bedroom bathroom lacks a bath tub, while it has a large walk-in wet bar that is kind of useless.

"Almost excellent... " Read full review on TripAdvisor 9/2/2011 Vote

7. Despite a pronounced lack of customers at the bar in question and mostly empty tables otherwise - the young lady sharply informed me the place was booked and nodded me towards the door.

"Not bad but will not be back " Read full review on TripAdvisor 6/13/2011 Vote

8. The hotel has a certain charm perfect for historical Boston and seriously lacking in most big chain hotels.

"Best of Boston " Read full review on TripAdvisor 2/20/2009 Vote

9. \n\nThe only deficiency I noticed was the lack of a coffee pot in the room.

"A night at the Eliot " Read full review on Travelocity 10/1/2007 Vote

10. )I think that maybe the management has read the reviews about lack of a doorman, because EVERY time we came and went, we saw a doorman.

"Lovely, but formal, hotel in a great location " Read full review on TripAdvisor 7/26/2007 Vote