Eliot Hotel, Boston, Complaint

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Rank

45th

Out of 197

Eliot Hotel	Average Price: $349 Check Rates

Hotel Class:

370 Commonwealth Avenue

Boston, 02215 View map

4-Star Hotel Rank: 29 of 38
Average review rating: 4.05

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (43) , MyTravelGuide (7) , Travelocity (3) , TripAdvisor (265) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 12 comments.

The following words were used in comments with Complaint:
$ (2) coffee (2) complaints (12) hotel (2) not (3) park (3) room (3) valet (3)

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1. Only complaint was that buffet breakfast in restaurant was overpriced at $15 (after '$5 off' coupon) but otherwise would recommend, especially for couples or solo travelers.

"Lovely boutique hotel " Read full review on TripAdvisor 5/9/2012 Vote

2. The only complaint was that there are no coffee makers in the room.

"Wonderful Suite Hotel " Read full review on TripAdvisor 4/27/2012 Vote

3. This is not a complaint, we were informed at check in; it's just a tip.

"Fabulous boutique hotel, great Boston location " Read full review on TripAdvisor 1/7/2012 Vote

4. The minor one was that we had no full length mirror anywhere in the room (also no coffee), the major complaint was that even though there were two restaurants in the hotel, they were only available during certain hours.

"great area, very nice hotel " Read full review on TripAdvisor 11/3/2011 Vote

5. I just had two complaints, one major and one minor.

"great area, very nice hotel " Read full review on TripAdvisor 11/3/2011 Vote

6. The bathroom was modern and well-equipped, and the only minor complaint was a noisy airconditioner in the room.

"What a lovely hotel! " Read full review on TripAdvisor 8/1/2011 Vote

7. I have no complaints and when we return to Boston we will stay at the Eliot.

"Great Hotel in Great Location " Read full review on TripAdvisor 10/28/2010 Vote

8. The CAVEATS (things you might want to know, not necessarily complaints):PARKING you need valet park and depending on how busy it is you may not be able to pull right up in front -- that's ok just pull around the corner which is also a valet loading zone controlled by the hotel.

"Good Place, Great Location. A couple of caveats " Read full review on TripAdvisor 10/25/2010 Vote

9. 2 more complaints.

"Outstanding Staff " Read full review on Expedia 7/19/2009 Vote

10. Our one complaint was with the parking - it`s valet (of course) but the front desk didn`t tell us (or any of the other guests who checked out the day we left) of the wait time for our car to be retrieved, which delayed our departure quite considerably.

"Great Back Bay Choice " Read full review on TripAdvisor 9/13/2006 Vote