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Rank
24th
Out of 197

Embassy Suites Boston

Average Price: $287  
 
Hotel Class:
207 Porter Street
Boston, 02128 View map  
3-Star Hotel Rank: 5 of 37
Average review rating: 3.87
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (83) , MyTravelGuide (13) , Travelocity (10) , TripAdvisor (380) , YahooTravel (13)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 36 comments. 
The following words were used in comments with Problem:
airport (3)   alarm (2)   area (3)   arrival (2)   breakfast (3)   comfortable (3)   complaints (2)   desk (2)   free (2)   game (2)   hotel (6)   never (4)   not (14)   room (5)   service (3)   shuttle (7)   sleep (3)   staff (2)   suite (3)   walking (3)    
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1. We didn't have a problem, even with 3 children in tow.
"It was fine for us " Read full review on TripAdvisor   4/23/2012 Vote      
2. The front desk was notified and the problem seemed to be resolved and worked fine all other times.
"Convenient and Efficient " Read full review on TripAdvisor   4/23/2012 Vote      
3. The only problem we encountered during our stay was the elevators were not working on one occassion.
"Convenient and Efficient " Read full review on TripAdvisor   4/23/2012 Vote      
4. We had not problem with the shuttle and didn't have to wait for more than a few minutes in either direction.
"Good Value with Parking Package " Read full review on TripAdvisor   12/19/2011 Vote      
5. The night clerk helped me by going to the kitchen and bringing fresh bananas and juice which alleviated the problem.
"Staff makes a good hotel great! " Read full review on TripAdvisor   10/24/2011 Vote      
6. We were able to check in early without any problems.
"Best Deal in Boston! " Read full review on TripAdvisor   10/13/2011 Vote      
7. I have never had a problem with Embassy Suites-I usually love these hotels but the employees can definitely make or break an impression.
"Beautiful room and tasty breakfast! " Read full review on TripAdvisor   9/10/2011 Vote      
8. We have not run into any problems with the shuttle service.
"Nice hotel by the airport " Read full review on TripAdvisor   7/21/2011 Vote      
9. A true measure of service is in how a problem is handled.
"Problem solved " Read full review on TripAdvisor   6/18/2011 Vote      
10. My only complaint was that the carpet in my room was a bit damp, which was off-putting, but not too big of a problem.
"Great for business travelers using Boston Logan " Read full review on TripAdvisor   5/27/2011 Vote      
   
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