Embassy Suites Boston, Boston, Complain

OpinionWell's Blog

Home » United States » Massachusetts » Boston Destinations » Boston Hotels » Embassy Suites Boston

OpinionWell
Rank

24th

Out of 197

Embassy Suites Boston	Average Price: $287 Check Rates

Hotel Class:

207 Porter Street

Boston, 02128 View map

3-Star Hotel Rank: 5 of 37
Average review rating: 3.87

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (83) , MyTravelGuide (13) , Travelocity (10) , TripAdvisor (380) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

avoid (5) awful (5) bad (17) broken (4) chipped (12) complain (15) complaint (15) cramped (4) damage (3) dated (4) difficult (4) dirty (8) disappoint (14) downside (9) expensive (29) filthy (3) frustrated (5) hard (11) hate (4) horrible (6) inconvenient (8) issue (17) lack (5) loud (5) mediocre (3) mess (3) misleading (2) negative (10) noise (32) noisy (16) outdated (2) overpriced (7) peeling (2) poor (6) pricey (8) problem (37) rude (8) sadly (2) shame (2) slow (13) smell (8) stale (3) tear (2) terrible (5) uncomfortable (6) unfortunate (11) unfriendly (3) worn (4) worst (12) wrong (7)

Complain

Appears in 17 comments.

The following words were used in comments with Complain:
breakfast (2) experience (2) guest (2) hotel (4) management (2) not (3) problem (2) reviews (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. can't complain.

"Great location, great room & great breakfast " Read full review on TripAdvisor 2/21/2012 Vote

2. Anyone complaining about the breakfast is out of their mind.

"Great Location, clean, quiet, breakfast a big plus " Read full review on TripAdvisor 10/31/2011 Vote

3. We can't complain about it, especially as there was no charge for it.

"excellent location; great place to stay " Read full review on TripAdvisor 8/7/2011 Vote

4. Some other reviewers have complained about the Manager's complimentary reception, but we happened to arrive just as it was taking place.

"excellent location; great place to stay " Read full review on TripAdvisor 8/7/2011 Vote

5. Umm, hey it was a holiday (4th of July) and the place seemed packed, you cannot advertise a benefit, then complain when guests eat.

"Not our favorite Embassy Suites " Read full review on TripAdvisor 7/15/2011 Vote

6. We complained to the cleaning lady about one of our pillows and she quickly accommodated us and then she handed us a free voucher for a movie rental.

"Wonderful! We will be back! " Read full review on TripAdvisor 6/2/2011 Vote

7. After complaining he claimed to have got the bottles mixed up.

"Very Average " Read full review on TripAdvisor 10/13/2009 Vote

8. The only complain is that the bed wasn't that comfortable for us, very soft, but we're used to sleeping in a very hard mattress so I figure that's the problem.

"Defintely recommend " Read full review on TripAdvisor 4/16/2009 Vote

9. I called and complained to the hotel manager the following week and to the hotel's credit they did refund my money.

"Upgrade to something better. We won't go back again " Read full review on TripAdvisor 4/11/2009 Vote

10. the only thing i found wrong was the breakfast was cold every thing we had on our plate from eggs to hashbrowns i dont know what the problem was there was a guy there but people were complaining about it other than that it was a good place to stay very friendly people.

"would go back again " Read full review on Expedia 3/17/2009 Vote