Boston Seaport Hotel, Boston, Problem

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Rank

27th

Out of 197

Boston Seaport Hotel	Average Price: $265 Check Rates

Hotel Class:

One Seaport Lane

Boston, 02210 View map

4-Star Hotel Rank: 19 of 38
Average review rating: 4.11

OpinionWell Value Index: 6

Traveler reviews analyzed: TripAdvisor (343) , YahooTravel (20)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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a bit pricey (7) a bit small (5) a little on the small side (2) annoy (4) avoid (2) awful (3) bad (11) broken (3) complain (11) complaint (9) cramped (2) dangerous (2) delay (3) difficult (2) dirty (8) disappoint (13) disturbing (3) downside (9) expensive (34) fear (2) hard (8) hardly (2) hated (2) horrible (3) issue (13) lack (4) loud (12) mediocre (2) mess (2) mistake (4) negative (4) nightmare (4) noise (26) noisy (12) overpriced (6) poor (4) pricey (5) problem (25) ridiculous (2) rude (4) shock (7) slow (4) smell (3) terrible (5) unacceptable (2) uncomfortable (3) unfortunate (2) weird (3) worst (3) wrong (2)

Problem

Appears in 26 comments.

The following words were used in comments with Problem:
$ (3) conference (2) desk (2) excellent (2) expectation (2) fee (2) hard (2) hotel (9) liked (6) management (3) much (3) not (6) park (2) recommend (3) reservation (2) reviews (2) room (7) service (3)

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1. My company perfers to send a check to cover the cost of the room and tax, always a problem.

"If you are looking for minimal customer service this is the place for you. " Read full review on TripAdvisor 3/9/2011 Vote

2. If a hotel like this cannot solve a simple problem like this I cannot recommend it to anyone.

"Totally dissatisfied with desk reaction to my request " Read full review on TripAdvisor 11/14/2010 Vote

3. If a hotel like this cannot solve a simple problem like this I cannot recommend it to anyone.

"Totally dissatisfied with desk reaction to my request " Read full review on TripAdvisor 11/14/2010 Vote

4. This wasn't a huge problem, just annoying the couple of times it happened.

"Great stay " Read full review on TripAdvisor 10/10/2010 Vote

5. We had a little bit of a problem with AC it either blew too much or hardly any.

"Good Hotel, but location is not thebest " Read full review on TripAdvisor 9/21/2010 Vote

6. We had a little bit of a problem with AC it either blew too much or hardly any.

"Good Hotel, but location is not thebest " Read full review on TripAdvisor 9/21/2010 Vote

7. The shampoo and coffee didn't get restocked the first two nights, so I left a note for the maid, and the problem was resolved.

"Hit or miss: Sevice is a gamble " Read full review on TripAdvisor 8/25/2010 Vote

8. ' It seemed that the bad service had already done the damage; what was there to check into? Management did call me after the wedding party problem but I was so upset by the initial reaction to my complaints that I didn't really want to re-hash the situation.

"Bad Karma at Seaport Hotel Boston on Marathon Weekend " Read full review on TripAdvisor 4/21/2010 Vote

9. I'm going to say I would recommend this hotel with reservations--if you have ANY problems don't expect much response.

"Bad Karma at Seaport Hotel Boston on Marathon Weekend " Read full review on TripAdvisor 4/21/2010 Vote

10. The problem was the service--in particular the front desk--and lack of management handling a problem.

"Bad Karma at Seaport Hotel Boston on Marathon Weekend " Read full review on TripAdvisor 4/21/2010 Vote