5. From the lack of housekeeping (empty water bottles under armoire when we checked in, nasty thick cob webs hanging from ceiling above my bed and stained carpets) to the poor customer service (offer for a 'late check out' was a whole 30 min extra, wait time for a cocktail on the floor is typically 30 min+ and that is IF you can find a waitress - at one point I was in one spot for over 2 hrs and never saw one, and the worst - room service, order was wrong & then to my absolute disgust the tray with left over food sat outside our room for over 24 hrs & smelled horrible.