Marriott Las Vegas, Las Vegas, Complain

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Rank

37th

Out of 481

Marriott Las Vegas	Average Price: $205 Check Rates

Hotel Class:

221 North Rampart Boulevard

Las Vegas, 89145 View map

4-Star Hotel Rank: 15 of 28
Average review rating: 4.54

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (15) , Expedia (24) , MyTravelGuide (183) , Travelocity (9) , TripAdvisor (575) , YahooTravel (39)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 13 comments.

The following words were used in comments with Complain:
breakfast (2) desk (2) discount (2) experience (2) hotel (4) large (2) not (11) offers (2) reception (2) room (5) shower (2)

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1. The Prime Rib was the worst and toughest Prime Rib I've ever had, I would not even taken this to my dog, yes it was that bad, and I don't complain.

"Nice Stay at JW Marriot " Read full review on TripAdvisor 3/1/2012 Vote

2. I rated this hotel a four star stars largely because of a experience I had with the shower which at one point backed up and started to emit whatever the hell was in the drain up in towards the shower (not a pleasant experience) so I complained about that and the front desk did compensate my room charges for my breakfast very quickly for that.

"Amazing Location " Read full review on TripAdvisor 10/19/2011 Vote

3. We were not able to enjoy our ground level patio--because of smokers next door --- we complained and was told that ' security' said it was allowable .

""a True Spa" " Read full review on TripAdvisor 9/13/2011 Vote

4. Upon complaining of this to a 'lifeguard', he just stared at me.

"Clumsy, thoughtless service at a beautiful facility " Read full review on TripAdvisor 7/8/2011 Vote

5. Almost everyone in our group complained about the poor mobile reception both in the rooms and common areas.

"Kinda Creepy & Prone to Excessive Charges " Read full review on TripAdvisor 1/26/2010 Vote

6. There was so much room I almost felt like they wasted space - but I'm not complaining.

"Pampered for Pennies " Read full review on TripAdvisor 12/22/2008 Vote

7. Our room was fantastic, large and high spec but the air con was warm and when we complained to reception, maintenance rung and told us that whatever temp we set it to it went off when noone was in room (not sure what happens at night) and it was limited to not go below a certain temp, certainly not as low as we had set it to.

"Feels like a large conference hotel " Read full review on TripAdvisor 9/10/2008 Vote

8. When I complained to the front desk, they offered to knock a little off my bill, but when I explained that it was not my company inconvenienced, but me and could they offer, instead, points, future stay discounts, spa or restaurant discount, I was told that I could take the business card of someone who couldn`t/wouldn`t talk to me and pursue restitution when I got home.

"Nice hotel - serious and dangerous operational practices " Read full review on TripAdvisor 10/14/2007 Vote

9. This is a lovely upscale hotel, I can't complain about anything.

Read full review on MyTravelGuide 8/14/2007 Vote

10. I complained to the hotel manager later, she claimed that the casino is contracted out to the Marriott and is not owned by the Marriott.

"Beautiful Looking, Poor Attitudes, too uptight for Vegas " Read full review on TripAdvisor 8/6/2005 Vote