North Austin Plaza Hotel and Suites, Austin, Problem

OpinionWell's Blog

Home » United States » Texas » Austin Destinations » Austin Hotels » North Austin Plaza Hotel and Suites

OpinionWell
Rank

29th

Out of 287

North Austin Plaza Hotel and Suites	Average Price: $59 Check Rates

Hotel Class:

6911 Interstate Highway 35 North

Austin, 78752 View map

2-Star Hotel Rank: 4 of 80
Average review rating: 2.74

OpinionWell Value Index: 6

Traveler reviews analyzed: YahooTravel (26) , MyTravelGuide (221) , Travelocity (12) , Expedia (36) , TripAdvisor (174)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (7) awful (3) bad (33) bare (3) bed bugs (6) big deal (2) broken (9) bugs (6) chipped (3) complain (12) complaint (8) damage (3) dated (4) difficult (2) dingy (3) dirty (17) disappoint (7) disgust (3) disturbing (2) dump (6) expensive (3) filthy (3) gross (3) hard (6) hassle (5) horrible (10) issue (18) lack (5) loud (9) mildew (3) mold (7) negative (6) nightmare (2) noise (11) noisy (8) odor (4) peeling (4) poor (10) poorly (4) problem (19) roach (3) rough (4) rude (5) slow (5) smell (34) ugly (3) unacceptable (3) worn (3) worst (13) wrong (5)

Problem

Appears in 25 comments.

The following words were used in comments with Problem:
attitude (2) charged (3) generous (2) hotel (4) management (2) never (3) not (5) pool (4) room (5) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The arrogant maintenance man came in and removed the smoke detector instead of fixing the problem.

"bed bugs is nuff said. " Read full review on TripAdvisor 10/25/2011 Vote

2. He continued, explaining this problem had been going on for two weeks.

"Dirty, no hot water, rude staff " Read full review on TripAdvisor 10/17/2011 Vote

3. I discussed the issue with the GM and he insisted that he hasn't had a problem at all - that he had been getting it with no problem, inferring very strongly that I was lying about my hot water issue.

"Dirty, no hot water, rude staff " Read full review on TripAdvisor 10/17/2011 Vote

4. I stay here everytime im in austin and I've never have any problems .

"Best value in austin for the price " Read full review on TripAdvisor 6/21/2011 Vote

5. The biggest problem encountered was the extra charge posted to my Debit card 3 days after I checked out.

"Extra Charge " Read full review on TripAdvisor 5/7/2011 Vote

6. While the staff was pleasant about fixing the problems, they didn't show enough attention to detail.

"NATIONALLY & INTERNATIONALLY- THE ABSOLUTE WORST HOTEL STAY EVER!!!!! " Read full review on TripAdvisor 7/5/2010 Vote

7. Heat and/or A/C has always worked fine and noise has never been a problem, even in rooms by the pool.

"5th stay here, but now not sure I would book again..... " Read full review on TripAdvisor 6/9/2010 Vote

8. (No matter what you complain about, you will be told that you were the first to report the problem.

"Do NOT expect pleasant stay:WiFi bad; mold worse " Read full review on YahooTravel 8/19/2009 Vote

9. Besides the A/C problem, I slept fairly well given the sorry pillows.

"The problem is owners not management or employees " Read full review on TripAdvisor 8/19/2009 Vote

10. But what I saw was a hotel with an ownership problem.

"The problem is owners not management or employees " Read full review on TripAdvisor 8/19/2009 Vote