North Austin Plaza Hotel and Suites, Austin, Complain

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Rank

29th

Out of 287

North Austin Plaza Hotel and Suites	Average Price: $59 Check Rates

Hotel Class:

6911 Interstate Highway 35 North

Austin, 78752 View map

2-Star Hotel Rank: 4 of 80
Average review rating: 2.74

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (221) , Travelocity (12) , TripAdvisor (174) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (7) awful (3) bad (33) bare (3) bed bugs (6) big deal (2) broken (9) bugs (6) chipped (3) complain (12) complaint (8) damage (3) dated (4) difficult (2) dingy (3) dirty (17) disappoint (7) disgust (3) disturbing (2) dump (6) expensive (3) filthy (3) gross (3) hard (6) hassle (5) horrible (10) issue (18) lack (5) loud (9) mildew (3) mold (7) negative (6) nightmare (2) noise (11) noisy (8) odor (4) peeling (4) poor (10) poorly (4) problem (19) roach (3) rough (4) rude (5) slow (5) smell (34) ugly (3) unacceptable (3) worn (3) worst (13) wrong (5)

Complain

Appears in 17 comments.

The following words were used in comments with Complain:
never (2) new (2) not (5) room (9) wireless (2)

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1. We complained to the front office plenty of times and they kept saying they would come and fix it NO they didn't.

"HORRIBLE!!! " Read full review on TripAdvisor 7/18/2011 Vote

2. Can't really complain for the price.

"You get what you pay for " Read full review on TripAdvisor 7/10/2011 Vote

3. why in heck would you ask that when he's back there complaining about something else??I would not recommend this hotel to anyone, for obvious reasons.

"NATIONALLY & INTERNATIONALLY- THE ABSOLUTE WORST HOTEL STAY EVER!!!!! " Read full review on TripAdvisor 7/5/2010 Vote

4. they switched us to a new room after we complained.

"there was bed bugs " Read full review on TripAdvisor 2/26/2010 Vote

5. My partner also did not have any complains in the rooms he stayed in.

"What a deal! " Read full review on TripAdvisor 8/28/2009 Vote

6. (No matter what you complain about, you will be told that you were the first to report the problem.

"Do NOT expect pleasant stay:WiFi bad; mold worse " Read full review on YahooTravel 8/19/2009 Vote

7. I heard one person complain that the speed was very slow.

"The problem is owners not management or employees " Read full review on TripAdvisor 8/19/2009 Vote

8. I was told someone else complained about the noise but we were on the pool side.

"Felt like family. " Read full review on TripAdvisor 7/9/2009 Vote

9. We complained and we got a new room, 5 rooms down the hall, and of course facing the same ugly fence as before.

"A really bad experience " Read full review on TripAdvisor 11/24/2008 Vote

10. Make sure your wireless works, if not, don't complain.

"This is an acceptable hotel " Read full review on TripAdvisor 9/21/2007 Vote