North Austin Plaza Hotel and Suites, Austin, Broken

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Rank

29th

Out of 287

North Austin Plaza Hotel and Suites	Average Price: $59 Check Rates

Hotel Class:

6911 Interstate Highway 35 North

Austin, 78752 View map

2-Star Hotel Rank: 4 of 80
Average review rating: 2.74

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (221) , Travelocity (12) , TripAdvisor (174) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (7) awful (3) bad (33) bare (3) bed bugs (6) big deal (2) broken (9) bugs (6) chipped (3) complain (12) complaint (8) damage (3) dated (4) difficult (2) dingy (3) dirty (17) disappoint (7) disgust (3) disturbing (2) dump (6) expensive (3) filthy (3) gross (3) hard (6) hassle (5) horrible (10) issue (18) lack (5) loud (9) mildew (3) mold (7) negative (6) nightmare (2) noise (11) noisy (8) odor (4) peeling (4) poor (10) poorly (4) problem (19) roach (3) rough (4) rude (5) slow (5) smell (34) ugly (3) unacceptable (3) worn (3) worst (13) wrong (5)

Broken

Appears in 13 comments.

The following words were used in comments with Broken:
area (2) bathroom (2) carpet (2) cheap (2) clean (2) dirty (2) not (2) pool (3) room (2) sink (2)

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1. Tons of peeling paint now, including the entire ground area around the pool (although pool water itself was always sparkling clean and clear) and the pool furniture was mostly grungy dirty and/or broken----not very relaxing or pleasant at all.

"Repeat visitor.....can no longer recommend. :( " Read full review on TripAdvisor 5/20/2012 Vote

2. While the room seemed clean, it was in disrepair, with the door knob on the bathroom door broken and the ceiling flaking away.

"Cannot recommend-VERY low budget " Read full review on TripAdvisor 11/7/2011 Vote

3. The bathtub was all broken, the sink was cracked, just stuck together with some super glue.

"Don't stay here! " Read full review on TripAdvisor 9/11/2011 Vote

4. We had two cars broken into the first night there.

"Great hotel for the price " Read full review on TripAdvisor 8/4/2011 Vote

5. The chain latch on our door (not the lock) was broken.

"What a pleasant surprise! " Read full review on TripAdvisor 4/13/2011 Vote

6. We called the office again and they sent the maintenance guy who after fiddling with it and changing the battery says in broken Spanish (luckily I understand Spanish) that he'll have to get us to switch rooms.

"NATIONALLY & INTERNATIONALLY- THE ABSOLUTE WORST HOTEL STAY EVER!!!!! " Read full review on TripAdvisor 7/5/2010 Vote

7. This last visit, we had a dresser w/a very visibly broken drawer and the carpets were in dire need of a good shampoo.

"5th stay here, but now not sure I would book again..... " Read full review on TripAdvisor 6/9/2010 Vote

8. However, the pillows were very cheap and way, way overused --- completely broken into lumps of foam --- you know the feeling.

"The problem is owners not management or employees " Read full review on TripAdvisor 8/19/2009 Vote

9. The toilet handle was broken.

Read full review on MyTravelGuide 8/13/2008 Vote

10. The full-length mirror that had apparently fallen off our bathroom door before our arrival was just leaning against the wall (the the broken brackets still sticking out of the back of the door) and the vanity area light never worked correctly (we brushed teeth in the dark on the second morning), which was annoying.

"Eh......not terrible, but not that great, either. " Read full review on TripAdvisor 6/25/2008 Vote