4. Trekked back down to the front desk to ask to be switched, whereupon the staff became very rude and snobbish, saying that the King bed request was not a guarantee, and people who booked with Priceline, Hotwire, Travelocity, or the like (with a sneer), were usually the first bumped, despite the fact that I had made my reservation long before some of the other guests.