Four Seasons Austin, Austin, Complain

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Rank

1st

Out of 287

Four Seasons Austin	Average Price: $488 Check Rates

Hotel Class:

98 San Jacinto Boulevard

Austin, 78701-4039 View map

4-Star Hotel Rank: 1 of 23
Average review rating: 4.17

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (1) , Travelocity (3) , TripAdvisor (326) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (2) awful (2) bad (22) badly (2) big deal (2) chipped (2) complain (6) complaint (10) difficult (3) dirty (3) disappoint (42) dusty (4) expensive (22) hard (8) hate (2) horrible (6) issue (7) lack (6) lukewarm (3) mediocre (6) mistake (3) nasty (2) negative (6) noise (8) noisy (3) outdated (6) overpriced (4) poor (4) poorly (3) pricey (3) problem (7) ridiculous (4) rowdy (2) rude (5) sadly (3) shabby (2) shock (2) slow (5) smell (10) snooty (2) tear (3) terrible (3) tiny (5) too small (4) unacceptable (2) uncomfortable (3) unfortunate (5) weird (3) worst (4) wrong (12)

Complain

Appears in 6 comments.

The following words were used in comments with Complain:
bathtub (2) hotel (4) luxurious (2) not (2) room (3) sheets (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When we called to complain, they proposed to do the room just when we were getting ready for the wedding -so we asked for just clean towels.

"Disappointing " Read full review on TripAdvisor 5/21/2012 Vote

2. To be fair to them, when we complained, the hotel manager, Sara(h?), was very nice and offered to show us a suite but couldn't do so until the next day.

"Time for a refurb! " Read full review on TripAdvisor 2/2/2012 Vote

3. And did I mention that last year, when I complained on check-out that I was awakened, they comped my breakfast and parking charges.

"Wonderful stay; staff attends to your every need " Read full review on TripAdvisor 1/20/2012 Vote

4. If this was a moderate/budget hotel, I wouldn't complain.

"Great Service But Shabby Rundown Rooms " Read full review on TripAdvisor 2/20/2010 Vote

5. I have to say that people who complain about the rooms not being luxurious enough must stay at hotels that have gilded bathtubs and silk sheets.

"Like Coming Home " Read full review on YahooTravel 7/15/2009 Vote

6. I have to say that people who complain about the rooms not being luxurious enough must stay at hotels that have gilded bathtubs and silk sheets.

"Like Coming Home " Read full review on TripAdvisor 7/15/2009 Vote