Pepper Tree Hotel, Anaheim, Complain

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Rank

23rd

Out of 158

Pepper Tree Hotel	Average Price: $110 Check Rates

Hotel Class:

2375 West Lincoln Avenue

Anaheim, 92801 View map

4-Star Hotel Rank: 4 of 10
Average review rating: 4.12

OpinionWell Value Index: 10

Traveler reviews analyzed: BedBugRegistry (1) , Travelocity (6) , TripAdvisor (452)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (6) avoid (7) awful (3) bad (38) bare (6) broken (10) bug (4) complain (16) complaint (9) dated (5) difficult (8) dingy (4) dirty (27) disappoint (22) disturbing (4) downside (10) dump (5) expensive (12) filthy (6) gross (7) hard (17) hate (6) issue (15) loud (12) lukewarm (3) mess (3) misleading (3) mold (6) negative (14) noise (62) noisy (26) outdated (6) poor (5) problem (67) sad (5) scary (4) shock (5) slow (11) smell (49) stained (4) tear (3) terrible (7) tiny (4) ugly (3) uncomfortable (5) unfortunate (9) worn (13) worst (8) would have liked (4) wrong (7)

Complain

Appears in 21 comments.

The following words were used in comments with Complain:
desk (3) extra (2) hotel (2) location (2) night (3) noise (3) not (6) park (2) room (3) staff (2) value (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Value cant complain.

"First time here. Have been curious about this place. " Read full review on TripAdvisor 4/24/2012 Vote

2. I complained on Wed night and it was the same guy that helped us on Monday.

"Friendly Staff, Nice,Cozy, but Spacious Rooms,Reasonable Prices " Read full review on TripAdvisor 1/28/2012 Vote

3. twice i complained of the noise level but it didnt seem to matter it seemed generally other guests really dont give a damn i would advise that maybe your staff should stay the night on the ground level and have a family above them and then maybe they would understand.

"was very disappointed " Read full review on TripAdvisor 6/22/2011 Vote

4. complained to front desk but was only told room was scheduled to be carpet cleaned the Monday after we left.

"You get what you pay for... " Read full review on TripAdvisor 2/27/2011 Vote

5. I complained to the staff and not only did they not offer to compensate us for any of our stay, they hurried us out so the other customers in line could not hear my complaints.

"Downhill " Read full review on TripAdvisor 12/1/2010 Vote

6. We complained again and were relocated to a different room at 6:30 am.

"Downhill " Read full review on TripAdvisor 12/1/2010 Vote

7. Because it was relatively early we did not complain.

"Downhill " Read full review on TripAdvisor 12/1/2010 Vote

8. I believe the web site mentions this, so I can't complain about the decor.

"Will not be staying again " Read full review on TripAdvisor 1/25/2010 Vote

9. It's really value for money, can't complain, would stay at Pepper Tree again next time.

"Value for money, great service, friendly and helpful staff " Read full review on TripAdvisor 12/13/2009 Vote

10. I also called the front desk which is equipped with an answering machine, to complain about the noise, thinking that they would be able to retrieve the message in the morning when they returned.

"Noisiest Hotel Ever, Carpet Turns Your Feet Black " Read full review on TripAdvisor 3/17/2009 Vote