Albuquerque Grand Airport Hotel, Albuquerque, Complaint

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Rank

13th

Out of 191

Albuquerque Grand Airport Hotel	Average Price: $107 Check Rates

Hotel Class:

2910 Yale Boulevard SouthEast

Albuquerque, 87106 View map

3-Star Hotel Rank: 5 of 34
Average review rating: 3.41

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (28) , MyTravelGuide (559) , TripAdvisor (157)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (1) annoy (2) bad (10) badly (2) bit dated (2) broken (6) chipped (2) complain (6) complaint (8) dated (10) dirt (1) dirty (13) disappoint (8) dispute (1) frustrated (3) hard (7) issue (10) loud (7) mess (3) negative (3) noise (15) noisy (3) overpriced (2) poor (4) poorly (1) problem (11) ridiculous (1) roach (2) rock (1) rough (2) sad (1) shabby (3) shame (1) slow (7) smelly (1) stained (7) stale (1) tacky (1) terrible (4) uncomfortable (1) unfortunate (2) unfriendly (1) unhappy (1) unimpress (1) unpleasant (1) unwelcoming (1) worn (2) worst (3) would have liked (1) wrong (2)

Complaint

Appears in 17 comments.

The following words were used in comments with Complaint:
breakfast (2) cheap (2) compensate (2) complaints (17) courteous (2) free (2) hotel (2) liked (3) nasty (2) offers (2) problem (2) reservation (2) room (6) smoke (4) staff (2)

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1. My only complaint is the doors to neighboring rooms are a little loud.

"Recently Renovated " Read full review on TripAdvisor 5/19/2012 Vote

2. the only complaint would be the gym; the equipment is decent, but one of the treadmills had no TV, the A/C doesnt get very cool, and the windows are so small that you feel like you are in a jail.

"great stay - doesn't feel like an airport hotel " Read full review on TripAdvisor 4/29/2012 Vote

3. Only complaint was the bed was a little soft for us.

"Surprised by Location and Service " Read full review on TripAdvisor 4/20/2012 Vote

4. My only complaint was the elevator was slow, but then again there were a lot of guests.

"We'll be back! " Read full review on TripAdvisor 3/22/2012 Vote

5. One MAJOR complaint that I have about this hotel is that when I woke up in the morning somebody was showering in the room above me and the piping sounded like a helicopter landing on the roof or a jack-hammer above me.

"Good hotel, but one quirk. " Read full review on TripAdvisor 12/1/2011 Vote

6. Only complaint was coffee maker supplies.

"Good from beginning to end " Read full review on TripAdvisor 9/19/2011 Vote

7. I could overhear many complaints, especially with rates and extra charges people incurred when booking through other services not directly with the hotel.

"Staff Needs Help " Read full review on TripAdvisor 7/18/2011 Vote

8. My only major complaint is that the pool area, nice but modest, was far to windy for June - like the entire Southwest.

"Handy location, terrific service, pet friendly even... " Read full review on TripAdvisor 6/20/2011 Vote

9. I asked if she ever received my handwritten complaint and her answer was no.

"Dirt and a human hair in the bed " Read full review on TripAdvisor 1/3/2011 Vote

10. No complaints.

Read full review on MyTravelGuide 5/3/2008 Vote