Hotel Del Sol San Francisco, San Francisco, Complaint

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Rank

102nd

Out of 493

Hotel Del Sol San Francisco	Average Price: $167 Check Rates

Hotel Class:

3100 Webster Street

San Francisco, 94123 View map

3-Star Hotel Rank: 48 of 110
Average review rating: 4.18

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (37) , MyTravelGuide (2) , Travelocity (4) , TripAdvisor (276) , YahooTravel (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 17 comments.

The following words were used in comments with Complaint:
bathroom (2) complaints (17) hotel (4) mattress (3) room (5) shower (3) sink (2) small (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only complaint I have is with regards to the noise level.

"Colorful refuge from the rain " Read full review on TripAdvisor 3/25/2012 Vote

2. Also made a complaint to the hotel and have never heard back.

"Small, NOISY, not very clean " Read full review on TripAdvisor 10/18/2011 Vote

3. Our ONLY complaint was the mattresses were not very comfortable.

"Very family friendly and great location " Read full review on TripAdvisor 8/4/2011 Vote

4. The hotel is actually very responsive to guest complaints.

Read full review 12/31/2010 Vote

5. We had 2 doulble beds and the only complaint I would have is no tub.

"family spot in busy city " Read full review on TripAdvisor 8/12/2010 Vote

6. My only complaints with the hotel were a) our room was right at the top of the stairwell and we heard anyone and everyone who came up.

"Great Location, Great for Families, Great Value. " Read full review on TripAdvisor 6/1/2010 Vote

7. I was awoken several times during our stay because of it, and when we mentioned it to the clerk as we checked out it appeared as if he'd heard this complaint a lot before.

"Great Funky Hotel ... but don't book room near stairwells " Read full review on TripAdvisor 5/25/2010 Vote

8. Really only two complaints .

"Clean and friendly in a great location " Read full review on TripAdvisor 4/30/2010 Vote

9. My only complaint about the room was that the lights above the sink were sometimes bright enough but were sometimes dim - and seemed to be on the dim side whenever I was trying to put on makeup, which was annoying.

"Best value " Read full review on TripAdvisor 3/31/2010 Vote

10. My only complaint: rooms were pretty small and mattress was a little uncomfortable.

"Oasis in the city " Read full review on TripAdvisor 10/3/2009 Vote