Omni San Francisco, San Francisco, Poor

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Rank

2nd

Out of 493

Omni San Francisco	Average Price: $263 Check Rates

Hotel Class:

500 California Street

San Francisco, 94104 View map

4-Star Hotel Rank: 1 of 37
Average review rating: 4.59

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (755) , Travelocity (8) , TripAdvisor (1040) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (7) annoy (8) avoid (14) bad (30) barely (3) big deal (6) chipped (7) complain (13) complaint (17) cope (3) dated (4) delay (3) difficult (6) dirty (5) disappoint (51) downside (9) expensive (70) hard (14) hardly (3) hectic (3) horrible (3) ignored (3) inconvenient (9) issue (37) lack (5) loud (11) mistake (10) negative (25) noise (53) noisy (15) outdated (2) outrageous (5) overpriced (5) poor (10) pricey (22) problem (42) ridiculous (6) rude (6) sad (4) shabby (4) slow (12) smell (13) terrible (8) tiny (4) unacceptable (3) unfortunate (9) weird (4) worn (6) worst (4) wrong (16)

Poor	Appears in 17 comments.

The following words were used in comments with Poor:
bar (2) drink (2) experience (3) good (2) great (2) hotel (5) much (2) nice (3) not (2) park (4) reviews (2) room (5) service (3) staff (2) view (2) water (2)

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1. The parking garage gave me a poor parking experience but later rectified their mistake.

"Expected Excellent but "only" Very Good " Read full review on TripAdvisor 5/22/2012 Vote

2. My air conditioning wouldn't work and as a result I had a poor night's sleep, but I should have let the hotel know and asked them to fix it.

"Solid business hotel " Read full review on TripAdvisor 2/24/2012 Vote

3. I left a poor review on this very item after check out, and management replied the next day with an apology/promise to improve, but after reading many posts on this exact issue (dating back years), I will not be returning any time soon.

"Nice hotel, but... " Read full review on TripAdvisor 12/9/2011 Vote

4. I wanted so much to like this hotel, the staff was very friendly/accommodating, rooms were nice/clean, great rewards program (complimentary water on arrival, free water, instant check-in/out), however as other people have noted there are two issues for my poor rating.

"Nice hotel, but... " Read full review on TripAdvisor 12/9/2011 Vote

5. After a poor experience with a concierge in San Diego, it was nice to deal with competent, engaging staff at The Omni.

"Unparalleled Service " Read full review on TripAdvisor 9/12/2011 Vote

6. In fact, the poor/ rude service we experienced at the Omni is what prompted this review.

"Rude concierge and really weird front desk man " Read full review on TripAdvisor 4/25/2010 Vote

7. is really a poor first impression.

"Nice Potential, But Has Issues " Read full review on TripAdvisor 5/24/2009 Vote

8. After a very poor experience at another SanFran Hotel it was a pleasure to check into the Omni.

"Great Hotel " Read full review on TripAdvisor 11/11/2008 Vote

9. I travel alot for business and I find Room Service to be very poor even in the best hotels.

"Excellent hotel, Great location, Good Value! " Read full review on TripAdvisor 9/25/2008 Vote

10. The location and checkin were good but everything else from the lobby, room and broadband were poor.

"Poor Experience " Read full review on TripAdvisor 7/26/2008 Vote