8. What did I find? Carpets in corridors were absolutely filthy, no facilities for a hot drink in rooms (only from machine in lobby between certain hours, overall decoration dirty and dingy, trouble with door lock, air conditioning very noisy, could not regulate temperature and it still made a noise even when switched off, sockets nearly off the walls, hair dryer not working, ceiling in top floor corridor leaking quite badly and to crown it all the toilet was not fixed to the floor so it moved and rocked everytime I sat on it.