Red Roof Inn Chicago, Chicago, Complaint

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Rank

90th

Out of 415

Red Roof Inn Chicago	Average Price: $128 Check Rates

Hotel Class:

162 East Ontario Street

Chicago, 60611 View map

2-Star Hotel Rank: 12 of 49
Average review rating: 2.88

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (37) , MyTravelGuide (48) , Travelocity (19) , TripAdvisor (310) , YahooTravel (37)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 20 comments.

The following words were used in comments with Complaint:
bathroom (2) biggest (2) complaints (20) helpful (2) hotel (4) night (3) price (2) roof (2) room (5) size (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Multiple complaints got us nowhere because the entire hotel temperature can only be ' switched' seasonally.

"Hot and dirty " Read full review on TripAdvisor 3/18/2012 Vote

2. My only other complaint if the didn't have enough front desk help to handle the people checking in and out on Sunday morning, it was insane.

"Ok I guess " Read full review on TripAdvisor 7/25/2011 Vote

3. I, however, have two complaints: 1.

"Good Location and Price " Read full review on TripAdvisor 1/3/2011 Vote

4. Our biggest complaint is the room & bathroom size.

"Affordable, Great Location!! " Read full review on TripAdvisor 9/29/2010 Vote

5. Our biggest complaint is the room & bathroom size.

"Affordable, Great Location!! " Read full review on TripAdvisor 9/29/2010 Vote

6. The bellmen hailed cabs if needed so we have no complaints.

"Red Roof Inn Downtown Chicago " Read full review on TripAdvisor 7/26/2010 Vote

7. I don't have any complaints.

"Was a Good Value For the Price " Read full review on TripAdvisor 9/25/2009 Vote

8. A complaint brought an apology and excuses from the GM, but nothing else.

"lip service to roaches and bugs " Read full review on TripAdvisor 9/16/2009 Vote

9. No complaints there considering the prices of other nearby hotels.

"Affordable and acceptable " Read full review on TripAdvisor 5/10/2009 Vote

10. My only complaints would be that there were a few broken items in the room.

"Affordable and acceptable " Read full review on TripAdvisor 5/10/2009 Vote