Red Roof Inn Chicago, Chicago, Complain

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Rank

90th

Out of 415

Red Roof Inn Chicago	Average Price: $128 Check Rates

Hotel Class:

162 East Ontario Street

Chicago, 60611 View map

2-Star Hotel Rank: 12 of 49
Average review rating: 2.88

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (37) , MyTravelGuide (48) , Travelocity (19) , TripAdvisor (310) , YahooTravel (37)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 20 comments.

The following words were used in comments with Complain:
bathroom (3) bed (2) cheap (2) clean (3) great (2) helpful (2) hotel (3) housekeeping (2) maid (2) much (2) never (2) night (3) not (2) price (2) room (6) staff (3) towel (2)

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1. If you go into it expecting everything to be perfect, you're bound to find something to complain about.

"Amazing location, great price, good hotel " Read full review on TripAdvisor 3/26/2012 Vote

2. the hotel wasn't great, but for the price it's hard to complain.

"efficient stay for a business trip " Read full review on TripAdvisor 12/16/2011 Vote

3. We didn't have maid service, we just got a few extra coffee cups from the maid Maria(who was very sweet)The hotel itself needs updating and general maintenance, but I can't complain.

"Better than expected " Read full review on TripAdvisor 12/12/2011 Vote

4. I'm never one to complain but our time here was so miserable, and things just got from bad to terrible - I have never experienced anything like it.

"No. Just No. " Read full review on TripAdvisor 11/8/2011 Vote

5. We stayed here during a busy time and had the worst experience with housekeeping, even after we kept complaining.

"Don't stay here if it is a peak period " Read full review on TripAdvisor 10/31/2011 Vote

6. We went streight down in the very slow lift to ask if it was possible to change rooms, to find that many of our party of 48 were complaining too.

"Get what you pay for " Read full review on TripAdvisor 9/13/2011 Vote

7. Rooms were quite small, but I know that's pretty much the norm in Chicago so we aren't complaining about that.

"Ok I guess " Read full review on TripAdvisor 7/25/2011 Vote

8. When we got down to the lobby, there was a queue of people from our tour lining up to complain to the tour director about their rooms.

"Good location, but cold and dirty. " Read full review on TripAdvisor 6/23/2011 Vote

9. The air conditioning broke and after the room hit 82 degrees we complained and got out of the room.

"Horrible " Read full review on TripAdvisor 6/12/2011 Vote

10. I called the hotel to complain and they wouldn't do anything until I got a report from a doctor and I don't have good health insurance.

Read full review 3/14/2011 Vote