Vdara Hotel & Spa at CityCenter, Las Vegas, Complain

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OpinionWell
Rank

26th

Out of 481

Vdara Hotel & Spa at CityCenter	Average Price: $195 Check Rates

Hotel Class:

2600 West Harmon Avenue

Las Vegas, 89109 View map

5-Star Hotel Rank: 9 of 17
Average review rating: 3

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (50) , TripAdvisor (1810) , YahooTravel (2)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (66) apologetic (16) avoid (34) awful (25) bad (184) big deal (33) broken (28) complain (108) complaint (89) difficult (53) dirty (33) disappoint (135) disturbing (35) downside (52) expensive (117) frustrated (30) hard (97) hassle (25) hate (23) horrible (44) inconvenient (45) issue (224) lack (131) loud (69) mad (26) mess (19) mistake (26) negative (121) noise (189) noisy (34) overpriced (30) poor (79) pricey (43) problem (270) ridiculous (33) rock (18) rude (54) shame (20) shock (15) slow (110) smell (266) smoker (38) terrible (46) tiny (46) too small (16) uncomfortable (37) unfortunate (63) weird (27) worst (25) wrong (49)

Complain

Appears in 106 comments.

The following words were used in comments with Complain:
$ (7) bill (4) desk (11) fee (8) guest (5) hotel (21) lacking (4) liked (6) management (4) night (5) nightclub (4) noise (13) not (18) resort (7) reviews (9) room (20) secure (4) service (6) staff (4) walking (15)

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1. I've heard some complain, but I like it.

"Mostly Pluses - Some Minuses " Read full review on TripAdvisor 5/11/2012 Vote

2. I had to call and tell them to correct the issue complained some more.

"Too many red flags with Vdara! " Read full review on TripAdvisor 5/1/2012 Vote

3. There's a crosswalk and sidewalk so not sure what some people complained about.

""Zen" City " Read full review on TripAdvisor 4/30/2012 Vote

4. We encountered a very iterate man checking out complaining about the resort fees,he'd signed for it when checking it,hello lesson for one and all,never sign for anything you haven't read thoroughly,it's very well explained and alot of hotels charge it(minor gripe,considering your paying for your room but our travel agent had pre warned us therefore we prepaid it).

"Sad to be home " Read full review on TripAdvisor 4/25/2012 Vote

5. We both feel alot of the reveiws are very unfair,folk complaining about location,hello it's a mere stroll from the strip especially when it's through the balloigo,I wouldn't mind taking that walk everyday to pick up my breakfast.

"Sad to be home " Read full review on TripAdvisor 4/25/2012 Vote

6. people bumping into one and other, 20 mins to get 3 smoothies (@$8/piece), customers complaining that the coffee dispensers empty.

"Pros & Cons " Read full review on TripAdvisor 4/2/2012 Vote

7. Nothing happened and no word from security either so at 2am when the noise had increased agan in volume we rang again to be told by a different operator who answered the phone that many other people had complained and that 'yes it is just the noise from the Cosmopoliton Hotel's Nightclub again', it was the first we had heard of this.

"Beautiful rooms but noisy nightclub meant no sleep " Read full review on TripAdvisor 3/31/2012 Vote

8. At 3am it was still loud so my husband went down to speak to the front desk and was advised that they were still trying to find the noise when he mentioned the Cosmopoliton hotel nightclub they were vague and non committal so he asked if we could move rooms but told they had none available as it was the start of spring break, at 3:30am we finally rang the front desk and security again and they admitted that it was the Cosmopoliton nightclub but the Vdara were powerless to get it shut down despite a large number of Vdara's guests complaining, 4:00am noise finally ceased.

"Beautiful rooms but noisy nightclub meant no sleep " Read full review on TripAdvisor 3/31/2012 Vote

9. Friday night the noise started up again, once again we waited until 1:30am until we complained they promised to send security to search the floors to find the noise, nothing happened and the noise continued to rise in volume to the point where we could hear all the words to the songs, my ear plugs didn't even dull the noise.

"Beautiful rooms but noisy nightclub meant no sleep " Read full review on TripAdvisor 3/31/2012 Vote

10. Saturday night, same again, but this time we were so tired with no sleep we started ringing at approx 12am, they sent a security guy to our room to hear the noise, he was lovely and promised to go around the hotel to shut the noise down and assured us that they take parties in the hotel seriously and although they are happy let people go to a certain extent once someone complains they have to do something about it he stated it would take him approx 20mins to find the noise.

"Beautiful rooms but noisy nightclub meant no sleep " Read full review on TripAdvisor 3/31/2012 Vote