Seneca Hotel Chicago, Chicago, Complaint

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Rank

68th

Out of 415

Seneca Hotel Chicago	Average Price: $165 Check Rates

Hotel Class:

200 East Chestnut

Chicago, 60611 View map

3-Star Hotel Rank: 26 of 73
Average review rating: 3.67

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (43) , MyTravelGuide (72) , Travelocity (51) , TripAdvisor (425) , YahooTravel (41)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 31 comments.

The following words were used in comments with Complaint:
bathroom (3) bed (3) clean (2) complaints (32) desk (3) facilities (2) great (2) hard (2) hotel (2) internet (2) location (2) not (6) reviews (2) room (5) service (4) sleep (2) staff (4) towel (3) uncomfortable (2)

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1. Only complaint was weak and irregular internet service - otherwise staff and facilities were great.

"Great to be back at the Seneca! " Read full review on TripAdvisor 11/1/2011 Vote

2. I do have two complaints though 1) they ran out of large towels.

"Great Area, Charming Hotel " Read full review on TripAdvisor 8/9/2011 Vote

3. Only complaint- the beds weren't very comfortable, definately on the firm side.

"Great Location, Great for the Price! " Read full review on TripAdvisor 7/4/2011 Vote

4. My only complaint is a minor one.

"Old-World Charm " Read full review on TripAdvisor 5/12/2011 Vote

5. But we still slept well - really no complaints.

"Love this place - and got an insane deal " Read full review on TripAdvisor 5/2/2011 Vote

6. no complaints.

"Great Place Great Location... " Read full review on TripAdvisor 11/27/2010 Vote

7. Our only complaints were that they kept giving us three items instead of four(plates, towels etc.

"Pleasantly surprised with room and value. " Read full review on TripAdvisor 11/1/2010 Vote

8. Our only complaints were that they kept giving us three items instead of four(plates, towels etc.

"Pleasantly surprised with room and value. " Read full review on TripAdvisor 11/1/2010 Vote

9. Only complaint was the $50/day parking.

"Great Location - Great place to stay " Read full review on TripAdvisor 10/8/2010 Vote

10. We were very happy with the location, room was very clean, great houskeeping, my only complaint would be a service at the front desk, when checking me in, the African American lady said something looking straight at me, I haven't understood her so I asked 'excuse me?' and she replied: 'I am not talking to you, am I talking to hetr' (pointing at her co-worker.

"Very nice place " Read full review on TripAdvisor 8/4/2010 Vote