10. The bad: booked a 'suite,' and got something more like a studio efficiency (which was dark and cave-like); room smelled of mildew, which wasn't surprising given the visible mildew on the shower stall; no shampoo in the bathroom; somone else's hair on the toilet seat; bed was inferior and springy; 5 AM wake-up call was delivered at 4:30, robbing me of 30 minutes needed sleep; wireless internet, while free, was crawlingl slow; knob missing on one of the bed-side lamps; hallways of the hotel are bizarrely hive-like, with a very claustrophibic feel.