Four Points Chicago, Chicago, Complaint

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Rank

28th

Out of 415

Four Points Chicago	Average Price: $206 Check Rates

Hotel Class:

630 North Rush Street

Chicago, 60611 View map

3-Star Hotel Rank: 11 of 73
Average review rating: 4.41

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (81) , MyTravelGuide (71) , Travelocity (64) , TripAdvisor (446) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (2) annoy (4) avoid (5) bad (17) barely (3) big deal (4) chipped (3) complain (11) complaint (20) cramped (4) dated (5) delay (2) dingy (3) dirty (7) disappoint (31) disturbing (6) downside (2) expensive (25) hard (17) hassle (5) hate (3) horrible (8) issue (19) lack (4) loud (8) mistake (2) negative (11) noise (26) noisy (12) odor (3) outdated (2) overcharged (2) overpriced (6) poor (6) pricey (7) problem (26) ridiculous (7) rock (7) rough (2) rude (9) slow (11) smell (14) terrible (8) tiny (3) ugly (3) uncomfortable (4) unfortunate (5) worn (6) worst (6) wrong (8)

Complaint

Appears in 36 comments.

The following words were used in comments with Complaint:
arrival (2) bed (9) complaints (36) experience (2) greatest (2) hotel (5) money (2) not (3) pillow (8) prepaid (2) price (2) room (4) size (2) soft (3) view (2)

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1. Only complaint was the charge at the ATM machine.

"Great stay; convenient location " Read full review on TripAdvisor 4/28/2012 Vote

2. a pretty trivial complaint.

"Solid hotel in a great location " Read full review on TripAdvisor 4/19/2012 Vote

3. My biggest complaint is that housekeeping only leaves you one bar of soap.

"Solid hotel in a great location " Read full review on TripAdvisor 4/19/2012 Vote

4. Overall, my only complaint was that I had made the reservation on-line.

"Location, location, location " Read full review on TripAdvisor 1/7/2012 Vote

5. My only complaint was the pillows were too soft but that was minor considering all the plusses.

"Great Value in a wonderful location " Read full review on TripAdvisor 4/29/2011 Vote

6. The only complaint I would have would be the beds were to hard for me but that is my personal preference.

"Great Service and Clean Rooms " Read full review on TripAdvisor 4/25/2011 Vote

7. Our only complaints were very minor and quite insignificant given the bargain price we were paying.

"Found a great value online " Read full review on TripAdvisor 3/6/2011 Vote

8. Not one complaint and would definitly stay there again.

"Great location with great staff. " Read full review on TripAdvisor 2/24/2011 Vote

9. I've never critiqued pillows before on a hotel review, but when it was a unanimous complaint amongst our group, it seems worthwhile to mention.

"Great Value, great location, will stay again " Read full review on TripAdvisor 10/12/2010 Vote

10. The only complaint I have is that we requested a king size bed but the hotel was booked and they provided us with 2 twin size beds.

"Great Hotel! " Read full review on Expedia 5/6/2010 Vote