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Rank
13th
Out of 415

Residence Inn Chicago

Average Price: $264  
 
Hotel Class:
410 North Dearborn Street
Chicago, 60610 View map  
3-Star Hotel Rank: 4 of 73
Average review rating: 4.63
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (74) , MyTravelGuide (20) , Travelocity (14) , TripAdvisor (515) , YahooTravel (3)
SAFE TO BOOK ? (3/5 issues found)
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Problem
Appears in 43 comments. 
The following words were used in comments with Problem:
desk (3)   elevator (4)   free (4)   high (3)   hotel (5)   inn (3)   internet (3)   lighting (3)   location (3)   need (4)   negative (3)   never (3)   night (3)   not (9)   park (3)   residence (3)   room (12)   service (3)   sleep (3)   suite (3)    
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1. There are elevator problems - only two elevators on each side meant long lines & lots of stair walking.
"Rooms & location were great, other details need work " Read full review on TripAdvisor   5/15/2012 Vote      
2. In the sink it was so minimal as to be a problem, and the water there never was cold, always lukewarm.
"Overall fine with a few problems " Read full review on TripAdvisor   5/11/2012 Vote      
3. In addition, the room was stuffy and we had to have the air conditioner repair person come up, but he was prompt and fixed the problem quickly.
"Great Staff, Great Location, Minor Issues " Read full review on TripAdvisor   4/5/2012 Vote      
4. The room was not ready for check-in at 4:00 PM, a fact made all the more annoying by the next 5-10 groups that we watched check in without problems while we waited.
"Missing a few of the details " Read full review on TripAdvisor   4/5/2012 Vote      
5. On the negative side, there is not enough light (a common problem) and the sofa & chaise lounge was too uncomfortable to sit on very long.
"Comfortable hotel, good rooms " Read full review on TripAdvisor   2/16/2012 Vote      
6. We had a minor issue with the toilet during our stay and the maintenance man showed up almost instantly and made sure the problem was gone.
"Perfect location, perfect hotel for our family " Read full review on TripAdvisor   1/9/2012 Vote      
7. There are microwaves and minifridges in all rooms, however we did have problems with our fridge not getting cold, even after the second replacement.
"Just a great hotel! " Read full review on TripAdvisor   1/5/2012 Vote      
8. And while this is not solely a problem of the Residence Inn; I wish hotels would realize that whoever sleeps on the sofabed actually needs a good night sleep too - my 11 yro daughter dreads anytime she has to sleep on one.
"Easy to Love... " Read full review on TripAdvisor   12/23/2011 Vote      
9. She handled the problem with professionalism and tact.
"Breakfast - the most important meal of the day. " Read full review on TripAdvisor   12/2/2011 Vote      
10. None of problems others may have mentioned, wifi was excellent and free, lifts fast and as we were high up our situation was above the parking garage so had a reasonable view.
"Great hotel " Read full review on TripAdvisor   10/30/2011 Vote      
   
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