3. Examples abound, from the fact that the slippers are for tiny female feet, the bath robes for size zeros, the towels barely average in quality and size, the TV with the worst channel selection I have seen for 20 years, the amenities that need a pair of pliers to squeeze, the minibar that gets charged on your account for the prior guest consumption, the room that is set up for a family with kids when you check in as a solo business traveller, the 'we have a wonderful city view room' that actually is not of the downtown city but of the industrial suburbs and the list goes on.