Hotel Wales, New York City, Problem

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Rank

262nd

Out of 676

Hotel Wales	Average Price: $316 Check Rates

Hotel Class:

1295 Madison Avenue

New York City, 10128 View map

4-Star Hotel Rank: 81 of 106
Average review rating: 3.55

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (30) , Travelocity (4) , TripAdvisor (167) , YahooTravel (4)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (5) annoy (2) apologetic (3) appalled (2) avoid (6) awful (2) awkward (3) bad (10) barely (4) bed bugs (5) big deal (2) bothersome (2) broken (4) bug (2) complain (7) complaint (9) difficult (5) dirty (2) disappoint (12) downside (7) expensive (12) fussy (2) gross (2) hard (6) hardly (3) horrible (2) inconvenient (7) irritate (3) issue (11) loud (3) mistake (3) negative (2) noise (31) noisy (18) overpriced (4) poor (4) pricey (4) problem (16) rude (2) sad (3) sick (2) slow (4) smell (8) stale (4) terrible (6) tiny (11) too small (3) worn (4) worst (2) wrong (3)

Problem

Appears in 19 comments.

The following words were used in comments with Problem:
bedroom (2) desk (3) helpful (3) hotel (2) mattress (2) never (2) night (3) not (6) phone (2) pleasant (3) room (3) service (3) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. A/C is very noisy so in hotter months that could be a problem choosing whether or not to run it overnight.

"What was needed!! " Read full review on TripAdvisor 10/19/2011 Vote

2. The Wales is still lovely, but some problems need to be remedied or compensated for when all is not perfect.

"We came back to the Wales. but some things need to be put back into the package. " Read full review on TripAdvisor 7/24/2011 Vote

3. They know they have a problem.

"Hotel Wales Is A Toilet " Read full review on TripAdvisor 12/27/2010 Vote

4. We didn't have any problems with the service but we were at a conference and not at the hotel too much.

"WOW! What has happened? " Read full review on TripAdvisor 12/5/2010 Vote

5. I mentioned the radiator problems, and my mom has stayed twice in the summer when there have been A/C problems (the hotel has no central air, so window units are used).

"Service very friendly, rooms a little tired " Read full review on TripAdvisor 11/21/2010 Vote

6. One problem we encountered was that the bedroom mattress would squeak when you moved.

"Ideosyncratic - But Nice " Read full review on TripAdvisor 11/21/2010 Vote

7. The next morning I told the guy at the desk about the problem and he was apologetic and had a maintenance man take a look at it.

"Service very friendly, rooms a little tired " Read full review on TripAdvisor 11/21/2010 Vote

8. Fortunately the windows can be opened, so we did, which cooled down the room but contributed to the street-noise problem.

"Service very friendly, rooms a little tired " Read full review on TripAdvisor 11/21/2010 Vote

9. One problem we encountered was that the bedroom mattress would squeak when you moved.

"Ideosyncratic - But Nice " Read full review on TripAdvisor 11/17/2010 Vote

10. Not necessarily a huge problem, but reflects some service issues.

"A Good Experience " Read full review on TripAdvisor 7/23/2010 Vote