1. Since we had a suite, we had a desk with free internet, complete with a printer, fax, copier for our unlimited use (so if you have business needs, not to worry)The only downside is the price, but what else do you seriously expect for the nicest and classiest hotel in ny? Just beware that the doormen are not trying to be mean when they ask you if you have a reservation before they let you in the hotel, they just want to make the hotel safe, and not crowded by tourists since there are residences in the hotel (who can blame them, if this was my apartment building, I wouldn't want just anybody walking in either).