Beekman Tower, New York City, Complaint

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Rank

209th

Out of 676

Beekman Tower	Average Price: $293 Check Rates

Hotel Class:

3 Mitchell Place

New York City, 10017 View map

3-Star Hotel Rank: 72 of 154
Average review rating: 3.99

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (376) , Travelocity (5) , TripAdvisor (380) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 25 comments.

The following words were used in comments with Complaint:
apology (2) complain (2) complaints (25) desk (5) guest (2) heating (2) hotel (5) lacking (2) never (2) new (2) night (2) not (4) phone (2) poor (2) room (2) television (2) towel (3) water (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My one and only complaint about this stay is that they did not leave enough towels for 2 people.

"Great Experience " Read full review on TripAdvisor 4/12/2012 Vote

2. My only complaint was the staff at the restaurant at the top of the hotel.

"Great bargain in the winter, just avoid the restaurant " Read full review on TripAdvisor 4/8/2012 Vote

3. The only complaint I had was the carpet and couch were a bit scarey.

"Okay for the price " Read full review on TripAdvisor 7/22/2011 Vote

4. At this point now, my main complaint is that I never received a reply from management when I expressed my issues of inconvenience that we had during our 3 night stay.

"A few problems, but price was right on priceline " Read full review on TripAdvisor 7/9/2011 Vote

5. Overall no complaints.

"Nice hotel " Read full review on TripAdvisor 6/29/2011 Vote

6. But I do have one complaint.

"being high in the big apple " Read full review on TripAdvisor 6/18/2011 Vote

7. I tried to reach Priceline only to get a recording and could never get to the right dept to put in my complaint.

"Beware of what is a 3 star hotel on Priceline " Read full review on TripAdvisor 5/11/2011 Vote

8. The only complaint I had was with the dirty, threadbare ironing board cover.

"Nice place to rest your head. " Read full review on TripAdvisor 5/3/2011 Vote

9. We did have a weird situation happen with the water one night, after I took a shower my daughter went in after and when she turned the water on it came out brown, we shut the water off and waited about 5 min and then turned it back on and it was fine, I called down to the front desk and explained what happened and they apologized and said it might have been some due to some maintenance that was performed earlier that day but they hadn't gotten any other complaints.

"Wonderful Staff " Read full review on TripAdvisor 4/11/2011 Vote

10. I received an not apologetic e-mail saying that my complaints would be 'investigated'.

"Do not stay there! " Read full review on TripAdvisor 1/19/2011 Vote