Hotel Erwin, Los Angeles, Complaint

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Rank

32nd

Out of 700

Hotel Erwin	Average Price: $290 Check Rates

Hotel Class:

1697 Pacific Avenue

Los Angeles, 90291 View map

3-Star Hotel Rank: 13 of 84
Average review rating: 3.93

OpinionWell Value Index: 2

Traveler reviews analyzed: Travelocity (4) , TripAdvisor (277)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 11 comments.

The following words were used in comments with Complaint:
complaints (11) housekeeping (2) not (3) room (3) slow (2)

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1. I had dinner there as well as breakfast and have no complaints.

"A Tale of Two Hotels: One OK, One Great " Read full review on TripAdvisor 9/28/2011 Vote

2. They were aghast as they had apparently never received such a complaint before.

"We walked out after we saw the room and booked in another hotel " Read full review on TripAdvisor 8/7/2011 Vote

3. My only complaint was that we were on the very top floor so we could hear people on the roof till late.

"I wonderful retreat away.... " Read full review on TripAdvisor 4/20/2011 Vote

4. Only real complaint, and this is minor, was that housekeeping is slow (not to be confused with not good--our room was immaculate)--our room wasn't picked up when we got back in the afternoon around 4:30/5 on two days (and no, we didn't have the do not disturb sign out).

"good value on west side " Read full review on TripAdvisor 2/17/2011 Vote

5. My biggest complaint about the room was the terribly low water pressure.

"Beachside at the Erwin " Read full review on TripAdvisor 4/21/2010 Vote

6. Further, even with their late schedule and despite our daily tips, the work was simply sub-par, requiring complaints to the front desk and daily revisits.

"Beware of Bait & Switch; Broken Room Equipment; Poor Housekeeping " Read full review on TripAdvisor 10/28/2009 Vote

7. My big complaint was that the bathroom door was suspended from the ceiling and slid in front of the open door-frame.

"Cool atmosphere " Read full review on TripAdvisor 10/27/2009 Vote

8. Only complaint is with the way the lobby and driveway are configured.

"Surprisingly Good " Read full review on TripAdvisor 9/28/2009 Vote

9. I have absolutely no complaints about the staff as a whole.

"Great staff, clean hotel, but too many annoyances that makes it average. " Read full review on TripAdvisor 9/22/2009 Vote

10. My only complaint is that housekeeping was a little slow the first day.

"Great Location! Great Full Service Hotel for a Great Price! " Read full review on TripAdvisor 9/14/2009 Vote