Homewood Suites by Hilton Seattle Conv. Center/Pike Street, Seattle, Complain

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OpinionWell
Rank

20th

Out of 267

Homewood Suites by Hilton Seattle Conv. Center/Pike Street	Average Price: $127 Check Rates

Hotel Class:

1011 Pike Street

Seattle, 98101 View map

3-Star Hotel Rank: 6 of 72
Average review rating: 4.09

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (37) , MyTravelGuide (133) , Priceline (179) , Travelocity (9) , TripAdvisor (328) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 19 comments.

The following words were used in comments with Complain:
$ (2) desk (3) guest (2) helpful (3) hotel (3) not (4) offers (2) pleasant (2) reservation (2) room (5) shuttle (2) staff (2) suite (2)

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1. Okay, one reviewer complained that there was no conventional oven.

"If You Don't Love this Place, You Should be Slapped! " Read full review on TripAdvisor 9/14/2011 Vote

2. Certainly not one of the luxurious locations I have stayed, but nothing to really complain about as it was very clean and the staff were extremely helpful with any questions we had.

"Excellent Stay for Group of People " Read full review on TripAdvisor 9/8/2011 Vote

3. As a side note, on the fourth time, I complained and was offered 5,000 HHonors points as a courtesy.

"Very good hotel with easy access to downtown " Read full review on TripAdvisor 8/10/2011 Vote

4. My wife and I are both Hilton Hhonors Diamond, when we complained the manager said we should have put that we wanted a 'Quiet' room in our profiles.

"Sleeples in Seattle, windows don't close " Read full review on TripAdvisor 10/21/2010 Vote

5. We were in the shuttle with another group of people who were complaining that they had similar service from her, and saying that she had been sarcastic and rude to them, so it wasn't just me.

"Good, not great. " Read full review on TripAdvisor 4/19/2010 Vote

6. Saturday afternoon I came down to ask about the shuttle, both of the other people at the front desk were helping other guests, but this girl was too busy loudly complaining about her boyfriend going into drug rehab (?) and saying that she didn't want to be there, to answer my questions.

"Good, not great. " Read full review on TripAdvisor 4/19/2010 Vote

7. Yes, they did offer to change our room when I complained.

"The room was a bad experience! " Read full review on TripAdvisor 1/27/2010 Vote

8. I heard a lot of guests complaining.

"The rooms were very nice. " Read full review 8/18/2009 Vote

9. When I checked in another customer complained of no hotwater, but we were fine.

"Clean with big rooms. Complimentary appetizers and full breakfast. " Read full review 8/17/2009 Vote

10. So the front desk decides to put me in a standard room (not my reserved studio suite) without informing me and waited to find out if I should complain, to put me into the room I paid for.

"Stupid front desk staff " Read full review on TripAdvisor 6/15/2009 Vote