Marriott's Ko Olina Beach Club, Kapolei, Poorly

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Rank

1st

Out of 7

Marriott's Ko Olina Beach Club	Average Price: $350 Check Rates

Hotel Class:

92 - 161 Waipahe Place

Kapolei, 00000 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 4.4

OpinionWell Value Index: 10

Traveler reviews analyzed: TripAdvisor (678) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Poorly

Appears in 6 comments.

The following words were used in comments with Poorly:
customer (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Echoling other reviews, guest reception was not friendly or helpful; prices at property are too high, room was smelly and very poorly laid out.

"Not the Hawaii experience we hoped for " Read full review on TripAdvisor 5/13/2012 Vote

2. From now on I will stick with Sheraton and Westin (Starwood) they offer better customer service and don't treat there customers so poorly.

"Awful Customer Service-Never again " Read full review on TripAdvisor 3/11/2012 Vote

3. Poolside bar - chalkboard menu is poorly presented & misleading.

"DISSAPPOINTED " Read full review on TripAdvisor 3/29/2011 Vote

4. We don't know what they think to accomplish by this, except giving us a picture of how poorly the staff is schooled in the 'hospitality' trade.

"Could be a Worldclass Resort, if only.... " Read full review on TripAdvisor 5/25/2009 Vote

5. It was brand new but very poorly designed with no dinetet area and lots of wasted space.

"Would not recommend this property to anyone - very poor service " Read full review on TripAdvisor 1/17/2009 Vote

6. The rooms are a nice size with all the comforts and amenities that the Marriott chain advertises, but it is run extremely poorly.

"Horrible " Read full review on TripAdvisor 2/10/2008 Vote