Arnott's Lodge, Hilo, Rude

OpinionWell's Blog

Home » United States » Hawaii » Hilo Hotels » Arnott's Lodge

OpinionWell
Rank

6th

Out of 43

Arnott's Lodge	Average Price: $60 Check Rates

Hotel Class:

98 Apapane Rd.

Hilo, View map

0-Star Hotel Rank: 1 of 36
Average review rating: 2.54

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (94) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (1) annoy (3) appalled (1) avoid (3) bad (14) barely (1) bed bugs (5) bug (2) complain (3) complaint (2) damage (1) dated (1) difficult (1) dirt (3) dirty (8) disappoint (4) disgust (1) disturbing (2) downfall (1) dump (1) gross (3) hassle (1) horror (1) insects (1) issue (5) lack (4) loud (1) lousy (1) mess (3) mildew (2) negative (3) noise (3) noisy (4) overpriced (1) poor (1) problem (6) rude (7) slow (1) smell (2) stained (1) terrible (3) tiny (1) unclean (1) unfriendly (4) unhelpful (1) unwelcoming (1) urine (2) weird (1) worst (6) wrong (1)

Rude	Appears in 15 comments.

The following words were used in comments with Rude:
basic (3) cost (2) credit (2) facilities (2) management (3) money (2) not (3) refund (3) staff (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. They were also kind of rude and aloof when we tried to check in before a tour.

"Don't stay here, but take their tours!!! " Read full review on TripAdvisor 4/25/2012 Vote

2. When anyone, anywhere, is rude to you, look them in the eye and say ' I did not choose to come here to spend my money so that you could be rude to me.

"There's No Excuse For Dirty Or Rude " Read full review on TripAdvisor 5/4/2010 Vote

3. She told me rudely that they aware of the problem and that no refund would be given.

"Stay if you like Bed Bugs and terible service " Read full review on TripAdvisor 4/13/2010 Vote

4. Old, run down, unclean, lack of basic facilities and some rude staff drag this place down to below basic and the relative price in terms of value for money makes it a costly experience.

"Avoid unless you don't mind unclean and poor service. " Read full review on TripAdvisor 12/19/2009 Vote

5. Some of the younger staff were rude and spent more time watching TV on the terrace than doing there job.

"Avoid unless you don't mind unclean and poor service. " Read full review on TripAdvisor 12/19/2009 Vote

6. Dirty, werid atmosphere, rude front desk.

"example of signs posted at hostel " Read full review on TripAdvisor 6/15/2008 Vote

7. When we complained, both the staff and management were rude and basically told us they don't issue refunds ever (even if the extra charges were their mistake).

"Traveler beware! " Read full review on YahooTravel 10/15/2006 Vote

8. The reviews about the staff being rude and incompetent are true.

"Traveler beware! " Read full review on YahooTravel 10/15/2006 Vote

9. The management staff is rude and dishonest.

"Warning: Don't stay here! " Read full review on TripAdvisor 10/15/2006 Vote

10. We found the staff and owner, Doug Arnott, to be unbelievably rude.

"Avoid Arnott's Lodge! " Read full review on TripAdvisor 9/28/2006 Vote