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1st
Out of 231

HOTEL MONACO BALTIMORE

Average Price: $284  
 
Hotel Class:
2 NORTH CHARLES STREET
Baltimore, 21201 View map  
0-Star Hotel Rank: 1 of 157
Average review rating: 4.63
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (28) , TripAdvisor (309)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 29 comments. 
The following words were used in comments with Problem:
arrival (2)   attitude (2)   breakfast (2)   enjoy (2)   great (2)   hotel (7)   lighting (2)   liked (2)   need (2)   not (10)   personable (2)   phone (2)   poor (2)   room (7)   service (8)   sleeper (2)   smell (2)   staff (3)   walking (2)    
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1. However after three more attempts to rectify the problem, the problem was still not resolved and I just gave up.
"what costumer service? " Read full review on TripAdvisor   5/19/2012 Vote      
2. Being dog lovers it wasn't a problem for us.
"Crabcakes calling my name " Read full review on TripAdvisor   3/8/2012 Vote      
3. The front desk staff on Saturday morning did not seem to think this was a problem, maybe because they were too concerned with setting up the conference room for a meeting, with breakfast type items.
"Beautiful Hotel, too bad the service is bad! " Read full review on TripAdvisor   2/21/2012 Vote      
4. The hotel pumped a sweet smelling air freshener throughout which can cause problems if you are sensitive to perfumes and the windows, bright and large, do not open.
"Wonderful service, great city. " Read full review on TripAdvisor   2/8/2012 Vote      
5. The next problem we encountered was after we actually checked in.
"Acceptable " Read full review on TripAdvisor   1/10/2012 Vote      
6. right?The problems we experience started upon pulling up to the building.
"Acceptable " Read full review on TripAdvisor   1/10/2012 Vote      
7. Overall, we enjoyed our stay at the Hotel Monaco, but let me be clear - it did have it's problems.
"Acceptable " Read full review on TripAdvisor   1/10/2012 Vote      
8. The final problem occurred after checkout.
"Beautiful hotel, nice rooms, but several instances of poor service... " Read full review on TripAdvisor   9/29/2011 Vote      
9. The person we spoke with about the problem really didn't want to listen to us; 'yes sir, what would you like us to do?' was his response to my description of the problem.
"Beautiful hotel, nice rooms, but several instances of poor service... " Read full review on TripAdvisor   9/29/2011 Vote      
10. What we will remember most about this hotel is the poor service, problems and unapologetic attitude.
"Beautiful hotel, nice rooms, but several instances of poor service... " Read full review on TripAdvisor   9/29/2011 Vote      
   
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