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Rank
1st
Out of 231

HOTEL MONACO BALTIMORE

Average Price: $284  
 
Hotel Class:
2 NORTH CHARLES STREET
Baltimore, 21201 View map  
0-Star Hotel Rank: 1 of 157
Average review rating: 4.63
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (28) , TripAdvisor (309)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 20 comments. 
The following words were used in comments with Lack:
alarm (2)   appearance (2)   attentive (2)   coffee (2)   community (2)   customer (2)   experience (2)   guest (2)   honesty (2)   hotel (6)   lacking (20)   not (2)   room (2)   safety (3)   service (6)   staff (3)    
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1. But I expect more than that at the Monaco and it was sorely lacking.
"Not This Time... " Read full review on TripAdvisor   5/5/2012 Vote      
2. Yes, the architecture is lovely but the cold, unwelcoming lobby and lack of signage are missteps.
"All hat and no cattle " Read full review on TripAdvisor   3/27/2012 Vote      
3. What set this property apart from others we have visited is the lack of attention to detail and service.
"Beautiful Hotel, too bad the service is bad! " Read full review on TripAdvisor   2/21/2012 Vote      
4. All in all, I was displeased with the service and lack of honesty.
"Nice hotel, lackluster service " Read full review on TripAdvisor   2/20/2012 Vote      
5. I was very upset with the service and lack of honesty when it came to getting a crib for my son.
"Nice hotel, lackluster service " Read full review on TripAdvisor   2/20/2012 Vote      
6. The hotel lacks the warmth and welcoming environment of the other Kimptons I have visited.
"Really? " Read full review on TripAdvisor   12/21/2011 Vote      
7. (Many homeless people sleep on nearby steps-which I am glad Baltimore allows this, since some cities 'clean' this up for appearances, which is a lack of freedom IMO, however, I used this to describe the locale) As I mentioned before the hotel protects it's occupants by supplying safety elements, so I was surprised when none of the hotel staff were notifying us of anything.
"False Fire Alarms " Read full review on TripAdvisor   9/19/2011 Vote      
8. (4 stars, for lacking a good channel-line-up & curtain issue, & internet, if fire alarm had not gone off)We were there the night the alarms went off.
"False Fire Alarms " Read full review on TripAdvisor   9/19/2011 Vote      
9. I don't think I want to stay in another Kimpton given the poor communication and lack of concern for the safety of their guests.
"Lacking " Read full review on TripAdvisor   9/16/2011 Vote      
10. The Monaco is a grand dame of a hotel and appears to be the best hotel in Baltimore as far as class and sophistication, however, it lacks a location befitting of its stature and management attention to safety and customer care.
"Lacking " Read full review on TripAdvisor   9/16/2011 Vote      
   
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