aloft Portland Airport at Cascade Station, Portland, Complaint

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Rank

7th

Out of 287

aloft Portland Airport at Cascade Station	Average Price: $135 Check Rates

Hotel Class:

9920 NorthEast Cascades Parkway

Portland, 97220 View map

3-Star Hotel Rank: 3 of 75
Average review rating: 4.38

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (16) , TripAdvisor (307)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 16 comments.

The following words were used in comments with Complaint:
bed (2) coffee (2) complaints (16) elevator (3) great (2) hotel (6) never (3) noise (6) not (3) room (6) shower (3) small (2) water (2)

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1. The only complaint I have about all Aloft hotels is their 'conditioning' shampoo.

"A+ for Aloft Portland " Read full review on TripAdvisor 5/18/2012 Vote

2. The complaints are not of cleanliness or rooms just of other things that can sure ruin a trip.

"Better but still a problem " Read full review on TripAdvisor 12/5/2011 Vote

3. My only complaint is that the beds are very low, which makes it difficult to transfer in and out of my chair.

"Rooms are very accessible " Read full review on TripAdvisor 11/14/2011 Vote

4. My only complaint would be the bath towels, they are small and rough.

"A Nice Find " Read full review on TripAdvisor 8/3/2011 Vote

5. My biggest complaint was that I could not find an outlet in front of the vanity mirror to plug hairdryers and curling irons into.

"Fun Hotel with a few flaws. " Read full review on TripAdvisor 6/28/2011 Vote

6. The other complaint was that somehow I got on an email list from the Aloft Portland Hotel where they started sending me advertising emails once a day.

"nice basic hotel " Read full review on TripAdvisor 6/21/2011 Vote

7. I only have a couple of minor complaints.

"nice basic hotel " Read full review on TripAdvisor 6/21/2011 Vote

8. The staff is outstanding (especially Katy at the front desk), the hotel is immaculate, great atmosphere, good food, great bar, quiet rooms, and I've never had a complaint.

"Best Value in Portland " Read full review on TripAdvisor 4/6/2011 Vote

9. Most of these complaints are nitpicks, though, and on the whole, this isn't a bad option.

"Neat property, with a few glitches during the stay " Read full review on TripAdvisor 8/1/2010 Vote

10. Only complaint is that I am a coffee drinker and the room coffee was a tad disappointing.

"What a find! " Read full review on TripAdvisor 1/20/2010 Vote