Metropole Suites - South Beach, Miami Beach, Complaint

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Rank

116th

Out of 468

Metropole Suites - South Beach	Average Daily Rate: NA Check Rates

Hotel Class:

635 Collins Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 23 of 34
Average review rating: 3.72

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (29) , Travelocity (4) , TripAdvisor (90)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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avoid (3) bad (17) barely (3) bed bugs (2) big deal (2) broken (3) bugs (5) complain (4) complaint (4) depressing (4) difficult (6) dingy (5) dirty (12) disappoint (5) dispute (2) disturbing (5) downfall (2) dump (2) expensive (4) hard (4) horrible (6) inconvenient (3) issue (11) lack (8) mistake (2) nasty (2) negative (6) noise (9) noisy (5) poor (5) pretty small (2) problem (15) ridiculous (4) rude (6) shame (2) slow (3) smell (10) smelly (3) stained (2) tacky (2) terrible (6) tiny (14) too small (2) uncomfortable (2) unfortunate (4) unfriendly (4) unhelpful (3) unsafe (2) worst (6) wrong (3)

Complaint

Appears in 6 comments.

The following words were used in comments with Complaint:
complaints (6) hotel (2) night (2) not (2) surprise (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Housekeeping did not seem to be surprised by our complaint and moved us.

"Termites!!! Stay away " Read full review on TripAdvisor 6/23/2010 Vote

2. Every review had this as a complaint so I'm surprised it has not been addressed.

"Four stars? I think not. " Read full review on TripAdvisor 12/1/2009 Vote

3. Biggest complaint is the hallway to our room smelled horrible.

"Unless getting discount, don't waste your time " Read full review on TripAdvisor 6/2/2009 Vote

4. I called down to the receptionist to make a complaint and to cancel the stay but was told the hotel would charge for 1 night since we checked in and a penalty for an additional night.

"Worst hotel experience ever!!!! " Read full review on Expedia 5/1/2009 Vote

5. No complaints.

"Excellent place " Read full review on Expedia 1/20/2009 Vote

6. However, the hotel was nice and I have no other complaints.

"Very well kept " Read full review on Expedia 10/30/2008 Vote