Hotel Chelsea, Miami Beach, Complaint

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Rank

67th

Out of 468

Hotel Chelsea	Average Daily Rate: NA Check Rates

Hotel Class:

944 Washington Avenue

Miami Beach, 33139 View map

3-Star Hotel Rank: 8 of 35
Average review rating: 3.38

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (47) , MyTravelGuide (13) , Travelocity (5) , TripAdvisor (103)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 8 comments.

The following words were used in comments with Complaint:
complaints (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My biggest complaint was the obnoxious tecno music that went from 9pm until 3am both Saturday and Sunday as well as hearing the upstairs neighbors clunk around upstairs until 6am.

"Great if you're a college spring breaker- not ideal for a light sleeper " Read full review on TripAdvisor 3/1/2010 Vote

2. The only complaint we had is: the telephone was broken, we've placed a wake-up call, and it never rang.

"Great trendy spot to stay at SoBe " Read full review on TripAdvisor 11/1/2009 Vote

3. The only complaint is we found 2 bugs.

"Great stay with 20something-year-old girlfriends out to have nothing but fun in south beach " Read full review on TripAdvisor 7/14/2009 Vote

4. but my main complaint was people talking loudly outside my room at 4am and when i asked them to keep it down i was called a [--].

"great little hotel,great location. " Read full review on TripAdvisor 7/5/2009 Vote

5. The only complaint I have is the so-called 'shuttle' which was supposed to pick us up from the airport and take us to the hotel.

"Great Times " Read full review on TripAdvisor 8/29/2008 Vote

6. My only complaint is that the toilet malfunctioned a bit.

"Stylish springboard for the beach or a night's debauchery " Read full review on Expedia 8/27/2008 Vote

7. When I went to complain the next morning, I was told there was no manager on duty, and the equally inept clerk just smiled and shrugged when he heard my complaint and said 'welcome to South Beach'.

"Quite possibly the worst customer service EVER " Read full review on TripAdvisor 8/23/2008 Vote

8. I heard alot of complaints about the service prior to arriving at the chelsea, i was actually shocked that It was much better than I expected.

"Trust this Testimony of the Chelsea " Read full review on TripAdvisor 6/4/2007 Vote