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Rank
67th
Out of 468

Hotel Chelsea

Average Daily Rate: NA  
 
Hotel Class:
944 Washington Avenue
Miami Beach, 33139 View map  
3-Star Hotel Rank: 8 of 35
Average review rating: 3.38
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (47) , MyTravelGuide (13) , Travelocity (5) , TripAdvisor (103)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 12 comments. 
The following words were used in comments with Complain:
bug (2)   clerk (2)   dark (3)   desk (2)   free (2)   guest (2)   hotel (2)   not (2)   room (3)   service (2)    
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1. One last thing, people complain of roaches (palmetto bugs) you are in south Florida, that should be something not to complain about, you come to a destination where they are known to be, if you don't want the bugs go somewhere else.
"Extra charges on credit card " Read full review on TripAdvisor   7/10/2010 Vote      
2. The walls are thin, so we could ocassionally hear room servicers complaining and other guests talking.
"Very Nice South Beach Hotel " Read full review on Expedia   1/20/2010 Vote      
3. Some people complained about dark rooms, Yes, they are.
"Great trendy spot to stay at SoBe " Read full review on TripAdvisor   11/1/2009 Vote      
4. Yeah the free drinks during happy hour were rail but they were FREE how can you complain? The front desk was amazing the hotel has the most relaxing outdoor lobby and is dab in the middle of everything without being on the main strips.
"I Love the Chelsea!!! " Read full review on TripAdvisor   9/5/2009 Vote      
5. We probably weren't the first guest to complain about.
"Run away from The Chelsea Hotel and never look back! " Read full review on Travelocity   5/1/2009 Vote      
6. Another thing we heard people complaining about was the rooms being dark.
"Great rooms, incompetent staff " Read full review on TripAdvisor   3/9/2009 Vote      
7. When we complained to the staff, they could not provide an additional lamp.
"Quaint hotel - nice, clean, close to the action, but bring a flashlight " Read full review on Expedia   10/30/2008 Vote      
8. When I went to complain the next morning, I was told there was no manager on duty, and the equally inept clerk just smiled and shrugged when he heard my complaint and said 'welcome to South Beach'.
"Quite possibly the worst customer service EVER " Read full review on TripAdvisor   8/23/2008 Vote      
9. When I called the front desk to complain, the clerk said 'they are just drunk and getting in from the bars, they will quite down in a minute'.
"Quite possibly the worst customer service EVER " Read full review on TripAdvisor   8/23/2008 Vote      
10. the service was average, nothing to complain about.
"Trust this Testimony of the Chelsea " Read full review on TripAdvisor   6/4/2007 Vote      
   
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