Carlton Hotel South Beach, Miami Beach, Unhelpful

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Rank

131st

Out of 468

Carlton Hotel South Beach	Average Daily Rate: NA Check Rates

Hotel Class:

1433 Collins Avenue

Miami Beach, 33139 View map

2-Star Hotel Rank: 12 of 52
Average review rating: 2.75

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (64) , Travelocity (37) , TripAdvisor (140)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Unhelpful

Appears in 5 comments.

The following words were used in comments with Unhelpful:
arrival (2) hotel (2) rude (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The male receptionist (about 27) is the most dour unhelpful guy I have ever met in a service role.

"Don't believe the website!!! " Read full review on TripAdvisor 6/17/2010 Vote

2. When we arrived the hotel staff were rude and unhelpful.

"Dirty, Roach Infested, Noisy! " Read full review on TripAdvisor 4/28/2010 Vote

3. we booked on Orbitz and thought we got a great place, when we arrived it was dirty, staff was extremely unhelpful.

"AVOID AT ALL COSTS, hidden fees etc " Read full review on TripAdvisor 5/20/2009 Vote

4. The staff was arrogant and unhelpful.

Read full review on MyTravelGuide 2/29/2008 Vote

5. The manager was unhelpful and rude when trying to diffuse the situation and didnt seem to have a valid reason for the charge, since we had not signed any of the books that allow use of said hotel equipment.

"Slightly disappointing, Good location " Read full review on TripAdvisor 6/26/2007 Vote