Dylan Hotel, New York City, Complain

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Rank

257th

Out of 676

Dylan Hotel	Average Price: $423 Check Rates

Hotel Class:

52 EAST 41ST STREET New York

New York City, 10017 View map

4-Star Hotel Rank: 79 of 106
Average review rating: 3.37

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (1) , Travelocity (6) , TripAdvisor (107) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (1) avoid (2) awful (3) bad (11) badly (2) chipped (3) complain (8) complaint (2) cramped (2) dated (2) difficult (2) dingy (3) dirty (5) disappoint (9) disgust (2) disturbing (3) expensive (8) frustrated (2) hard (4) hardly (3) hassle (3) hate (3) horrible (4) issue (4) lack (5) loud (3) mistake (2) mold (2) negative (5) noise (7) noisy (3) poor (4) problem (11) rock (5) rude (9) scald (1) scary (1) shabby (4) slow (4) smell (7) stale (3) tiny (3) too small (2) unclean (2) uncomfortable (3) unfortunate (5) unhelpful (3) worn (4) worst (4) wrong (2)

Complain

Appears in 8 comments.

The following words were used in comments with Complain:
much (2) not (2) room (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They were nice enough, though, can't complain too much about the service.

"Won't stay there again...Felt a little cheated " Read full review on TripAdvisor 5/15/2012 Vote

2. We complained to the front desk, but the staff didn't seem concerned in the slightest, in fact they said that that happens from time to time.

"Wouldn't stay again " Read full review on TripAdvisor 4/11/2012 Vote

3. Only a small complain seems the air conditioning is preset so I could not adjust the temperature making it warmer or cooler.

"Friendly service and room was spacious " Read full review on TripAdvisor 11/19/2011 Vote

4. Overheard another customer complaining about the same issue and the staff responding in a 'I Don't Care Factor.

"Don't Stay Anymore than a night or you will pay...BIG MISTAKE!! " Read full review on TripAdvisor 11/13/2011 Vote

5. When I tried to complain to their manager it was much worse.

"Worst hotel I've visited " Read full review on TripAdvisor 5/12/2011 Vote

6. The room was big by New York standards and there isn't anything i could complain about.

"Fantastic hotel in very handy location " Read full review on TripAdvisor 10/1/2010 Vote

7. I almost did not book this hotel because of all the negative comments, but seriously I don't know what the other posters are complaining about.

"Perfect!! " Read full review on TripAdvisor 2/11/2010 Vote

8. complained and given emergency room (per staff member) which was like a box.

"Nice hotel and location - poor service " Read full review on YahooTravel 3/21/2009 Vote