The Henley Park Hotel, Washington DC, Errors

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Rank

41st

Out of 279

The Henley Park Hotel	Average Price: $261 Check Rates

Hotel Class:

926 Massachusetts Avenue NorthWest

Washington DC, 20001 View map

3-Star Hotel Rank: 19 of 58
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , TripAdvisor (183) , YahooTravel (7)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (1) annoy (3) avoid (2) awful (2) bad (10) badly (1) big problem (2) bit dated (2) broken (2) complain (9) complaint (6) cramped (4) disappoint (6) disturbing (4) downside (4) errors (3) expensive (9) frustrated (2) hard (6) hardly (2) hate (4) issue (11) lack (5) loud (8) mess (2) misleading (4) mold (2) negative (6) noise (81) noisy (14) overpriced (8) poor (4) pricey (10) problem (24) ridiculous (3) rude (3) sad (1) shabby (1) slow (5) smell (9) terrible (3) threadbare (1) tiny (14) troublesome (1) unbearable (1) uncomfortable (3) unfortunate (4) unfriendly (2) worst (3) wrong (4)

Errors

Appears in 3 comments.

The following words were used in comments with Errors:
credit (2) hotel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Finally to add insult to injury, we were incorrectly charged for the room with the management telling us we were in error.

"This hotel has the worst customer service I've ever experienced " Read full review on TripAdvisor 8/7/2011 Vote

2. It has been five weeks since I checked out, and they are only now owning up to their error, and I am praying that the credit is finally issued to me.

"Great stay - Lousy accounting! " Read full review on TripAdvisor 10/16/2009 Vote

3. Due to the way the hotel handled their error with my credit card, I could not wait to get out of the hotel.

"If they mess up, it's still your fault. " Read full review on TripAdvisor 4/21/2009 Vote