The Henley Park Hotel, Washington DC, Complain

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Rank

41st

Out of 279

The Henley Park Hotel	Average Price: $261 Check Rates

Hotel Class:

926 Massachusetts Avenue NorthWest

Washington DC, 20001 View map

3-Star Hotel Rank: 19 of 58
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , TripAdvisor (183) , YahooTravel (7)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (1) annoy (3) avoid (2) awful (2) bad (10) badly (1) big problem (2) bit dated (2) broken (2) complain (9) complaint (6) cramped (4) disappoint (6) disturbing (4) downside (4) errors (3) expensive (9) frustrated (2) hard (6) hardly (2) hate (4) issue (11) lack (5) loud (8) mess (2) misleading (4) mold (2) negative (6) noise (81) noisy (14) overpriced (8) poor (4) pricey (10) problem (24) ridiculous (3) rude (3) sad (1) shabby (1) slow (5) smell (9) terrible (3) threadbare (1) tiny (14) troublesome (1) unbearable (1) uncomfortable (3) unfortunate (4) unfriendly (2) worst (3) wrong (4)

Complain

Appears in 10 comments.

The following words were used in comments with Complain:
construction (4) desk (4) floor (2) hotel (2) never (2) noise (4) room (4) street (3) suite (2) upgraded (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We complained (as we were quite obviously watching it) and the bartender simply shrugged his shoulders and said it was what the singer wanted.

"Almost perfect.... " Read full review on TripAdvisor 4/23/2012 Vote

2. Yes, there is a large corporate hotel under construction across the street, but complaining about construction noise is no more the fault of the hotel than complaining about some street traffic outside .

"This is a gem " Read full review on TripAdvisor 3/24/2012 Vote

3. I complained about this to the front desk and they never fixed it nor did they follow up with me to give me an explanation.

"Clean rooms in a quaint setting with construction noise across the street " Read full review on TripAdvisor 10/26/2011 Vote

4. I read other reviews on Trip Advisor complaining about the street noise so I booked a quiet room in the back and never heard a sound.

"Charming Historic Hotel " Read full review on TripAdvisor 11/23/2009 Vote

5. Some have complained of noise.

"Pleasant Experience " Read full review on TripAdvisor 9/5/2009 Vote

6. Some others who have stayed here complained about the size of the rooms - but WHO STAYS IN THEIR ROOM WHEN THEY ARE VISITING PHENOMENAL WASHINGTON D.

"Great Location in DC " Read full review on Expedia 6/30/2009 Vote

7. I did not have any problems with the construction noise that other posters have complained about, but my room was on the opposite side of the construction.

"Lovely historic hotel " Read full review on TripAdvisor 4/22/2008 Vote

8. The loud music continued for close to a half hour before I called the front desk to complain.

"Would not stay here again... " Read full review on TripAdvisor 3/31/2008 Vote

9. After complaining to the front desk, we were upgraded to a Junior Suite on the 7th floor.

"Cockroach Hotel " Read full review on YahooTravel 7/5/2006 Vote

10. After complaining to the front desk, we were upgraded to a Junior Suite on the 7th floor.

"Lovely Cockroaches " Read full review on TripAdvisor 7/5/2006 Vote