The Palms Hotel and Villas, Kissimmee, Complaint

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Home » United States » Florida » Kissimmee Hotels » The Palms Hotel and Villas

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Rank

10th

Out of 195

The Palms Hotel and Villas	Average Daily Rate: NA Check Rates

Hotel Class:

3100 Parkway Boulevard

Kissimmee, 34747 View map

2-Star Hotel Rank: 5 of 53
Average review rating: 3.91

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (66) , MyTravelGuide (10) , TripAdvisor (101)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 10 comments.

The following words were used in comments with Complaint:
complaints (10) few (2) floor (2) lacking (2) room (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only real complaint was the bathroom floor.

"good value " Read full review on Expedia 4/22/2010 Vote

2. The problem we had was the lack of insulation between the floors (and lack of common courtesy of others) as we listened to the people above us walk around all night from 9pm-2:30am- after a couple of complaint calls to the staff we had to move to a different room.

"Viable Option " Read full review on Expedia 4/7/2010 Vote

3. We had no complaints at all, it is very close to Disney and the price was great.

"Great, clean hotel-close to Disney " Read full review on TripAdvisor 2/16/2010 Vote

4. My only complaint was that the rooms could have been kept cleaner.

"Nice place, good location, friendly staff " Read full review on TripAdvisor 1/22/2010 Vote

5. My only complaint would have to be that there was a lot of chemical treatment done to the pool and hot tubs.

"I Would Definitely Reserve again " Read full review on Expedia 8/6/2009 Vote

6. Now the complaints:1.

"Great Stay ... With Some Minor Gripes " Read full review on TripAdvisor 6/3/2009 Vote

7. I've got a few complaints, but let me say first of all that the rooms were clean, the grounds well-kept, everything worked, front desk attendants were friendly, and the breakfast was better than expected.

"Great Stay ... With Some Minor Gripes " Read full review on TripAdvisor 6/3/2009 Vote

8. He told me that I had to file a complaint and he would call the pest control people to place a 'trap' to see if they have any bugs in the room.

"Bedbugs " Read full review on TripAdvisor 3/6/2008 Vote

9. A few small complaints- The sofa bed was a little lumpy and uncomfortable and the curtains showed some signs of wear.

"Great Value " Read full review on TripAdvisor 10/12/2007 Vote

10. I persisted in my complaint, and finally convinced the uninterested young man behind the counter to credit my Amex card for the 2 'no show' charges.

"Credit Card Issues " Read full review on TripAdvisor 2/9/2007 Vote