South Beach Marriott, Miami Beach, Complain

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OpinionWell
Rank

19th

Out of 56

South Beach Marriott	Average Daily Rate: NA Check Rates

Hotel Class:

161 Ocean Drive

Miami Beach, 33139 View map

3-Star Hotel Rank: 11 of 35
Average review rating: 4.25

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (81) , Travelocity (2) , TripAdvisor (147)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (1) a bit small (4) annoy (5) avoid (2) awful (7) bad (7) bugs (2) complain (12) complaint (7) cramped (3) difficult (2) dirty (4) disappoint (8) disturbing (3) expensive (27) hard (4) hassle (2) issue (13) lack (2) loud (7) mold (3) negative (8) noise (23) noisy (8) outdated (2) outrageous (2) poor (4) poorly (2) pricey (2) problem (17) rough (1) rude (4) sadly (2) shock (1) slow (8) smell (4) stale (2) tacky (1) terrible (2) tiny (1) too small (1) unacceptable (2) uncomfortable (1) unfriendly (1) unhelpful (1) unpleasant (1) weird (1) worst (2) would have liked (1) wrong (2)

Complain

Appears in 13 comments.

The following words were used in comments with Complain:
$ (3) beach (3) desk (2) hotel (4) liked (2) not (5) price (2) room (9) useful (2) view (2)

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1. We have no complains at all.

"FANTASTIC... " Read full review on TripAdvisor 7/16/2010 Vote

2. You really can not complain about the price because it is like that all over South Beach.

"EXCELLENT HOTEL-WONDERFUL STAY " Read full review on TripAdvisor 6/29/2010 Vote

3. Finally after about my fourth call to the front desk to complain/ask for something else to be taken care of in the room (after taking a quick trip to the pool to look around, we arrived back at the room to find a maintenance man repairing the refridgerator and safe), I went back to the front desk and explained that we were here for a special occassion and that this room was providing us with anything but.

"All in all... stay somewhere else. " Read full review on TripAdvisor 6/22/2010 Vote

4. I don't think those things are worth complaining about or dinging a hotel/restaurant for.

"All in all... stay somewhere else. " Read full review on TripAdvisor 6/22/2010 Vote

5. Also,other reviews people complain about the food prices.

"Very Nice-great location " Read full review on TripAdvisor 5/14/2010 Vote

6. Instead of complaining like we should have, we just sucked it up and stayed.

"Good and Bad " Read full review on TripAdvisor 6/26/2009 Vote

7. I have heard more than a few angry guests complaining about their room not being ready to check-in and the room type not being honored per their reservation.

"Average Hotel - Beware of Staff Tactics/Room Assignment " Read full review on TripAdvisor 11/1/2008 Vote

8. But when we complained we were relocated in a nice ocean view room the next day - that room was also quite small but had such a great view - I loved it.

"Great Location, good hotel " Read full review on TripAdvisor 9/26/2008 Vote

9. Having complained and having been told that 'the construction was not the problem of the hotel', we cut our stay short and moved to the Mandarin Oriental which was so much better, although it is obviously not on South Beach.

"Not as good as it should be. " Read full review on TripAdvisor 5/27/2008 Vote

10. When I tried to complain the assistant manager or even get a name on a card to complain to one didn't come out for ten minutes.

"Stay somewhere else. " Read full review on Expedia 10/26/2007 Vote